This is the answer. Blocking them does nothing to them, banning them lets them feel like the victim and let's them do mental gymnastics to learn the wrong lesson
No, we live with these people. We're connected to them in many ways, and cutting this one link to them is just ignoring them until they do something we can't ignore
We don't need to make them quit - we need to make them run away. They need to feel the community rise up against them. They need to feel mocked and hated for their words. They need to feel anxiety before they say hateful things - online and IRL
They need to learn. And when they crawl back, censoring themselves and making an effort for the sake of acceptance, we need to be kind and show them the road back. Eventually they'll understand, or at least they'll understand how to act
We need to fix their behavior, and this is a constructive and morally justified way to let out all your frustration and anger
