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submitted 16 hours ago* (last edited 13 hours ago) by [email protected] to c/[email protected]

I have been using Logitech peripherals for years. Logitech gear always just worked.

Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?

Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.

This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.

What are the good options?

Also, if anybody sees how these changes could be benign, please let me know.

EDIT:

By popular demand:

The keyboard I bought that started this journey: MX Keys S

The key feature that first demanded cloud access: Swithing between computers, now it is requires it to adjust the receivers. I have both a Bolt and a Unifying receiver.

Mouse (actually a trackball) that now is requesting that I use a Chrome Browser to adjust it: M570

Software:
The Logi SetPoint Settings I open from Windows now requires you to log into your Logitech account to make changes to your Unifying or 2.4 ghz usb receiver. This link takes you to a screen that says Logi Web Connect. It does not work unless you use the latest version of Chrome, Edge, & Opera, but reccomends Chrome for the best experience.

Logitech + used to require this to enable options, but I don’t see it on my Windows computer anymore. It is still on my Mac, but upon opening it to confirm for this message, it seems to be announcing that it is now able to incorporate AI into everything I type. (ugggh)

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[-] [email protected] 3 points 48 minutes ago* (last edited 48 minutes ago)

Buy open hardware with open source firmware.

I'm typing this from a Corne-ish Zen and you can see my firmware (ZMK) with my keymap at https://github.com/Utopiah/zmk-config-zen-2/blob/main/config/corneish_zen.keymap#L27

Nobody can touch this but me. No update can break it. Yet, it's more feature rich than most keyboards.

There are equivalents for most peripherals. It's not cheap, usually even MORE expensive than already pricey ones like Logitech (I have an MX Vertical, still) but IMHO it's worth it. It's good right now, pragmatically speaking, but also morally speaking.

I advise against swimming upstream, namely NOT buying hardware that have such enshitification practices because if they don't do it today, they might tomorrow when there is more pressure from shareholders. Also by buying alternatives you are economically supporting people whom you believe are providing better solutions for yourself and others.

PS: a gateway to such projects is https://crowdsupply.com which is a kind of KickStarter. I bought a dozen things there, all delivered and working.

[-] [email protected] 19 points 7 hours ago

What you want is to go along with the business line of logitechs products and scrap the rest. There is an offline version of Logi Options+ "for air gapped machines" available. https://prosupport.logi.com/hc/en-hk/articles/10991109278871-Logitech-Options-Offline-Installer You may use it in a virtual machine aswell.

[-] [email protected] 31 points 9 hours ago

Probably not the answer you're looking for, but switch to Linux and use Piper, a free & open source replacement for the Logitech software, that was created because they don't offer an official version for Linux

[-] [email protected] 4 points 8 hours ago
[-] [email protected] 16 points 9 hours ago

Disclaimer: I'm a keyboard snob. I can't think of a single good keyboard that even has software.

I actually use Logitech for all my mice and trackballs, but I also haven't installed Logitech's junky software in a long time. Maybe I don't know what I'm missing.

[-] [email protected] 3 points 4 hours ago

Fellow keyboard snob here. Gotta say I love keyboard that use VIA/vial for software, It's open source and can run in a browser without installation.

Wooting keyboards also have the wooting configuration software that is also ran in a browser and is very good.

Just hope one day they all get supported on firefox.

[-] [email protected] 2 points 7 hours ago

Dygma is second to nobody and has software.

[-] [email protected] 5 points 8 hours ago

When did you buy the M570? I bought mine 6 years ago and it doesn't require software, if yours is recent then that's a new thing

[-] [email protected] 3 points 4 hours ago

It just changed. It always had the app to program the buttons, but now if you need to change the receiver, it goes to the cloud.

[-] [email protected] 5 points 8 hours ago

I can't remember how to do it offhand, but you should be able to save the settings to the hardware itself, then disable Logitech from opening. I changed settings not too long ago (2ish months) and this worked.

[-] [email protected] 2 points 7 hours ago

There is a way to save a configuration to your mouse and then you can just disable/uninstall the bloatware

[-] [email protected] 2 points 8 hours ago

Good to know. That seems pretty straightforward.

[-] [email protected] 1 points 2 hours ago

It's very simple, and works very well. When I got a new PC it took 7 months for me to realize I didn't have the software, and as usual was because I wanted to change a mouse button.

[-] [email protected] 118 points 16 hours ago

The way forward is to stop looking at those as "features of the keyboard and mouse that I purchased" and consider them as "unlockables" where you have to pay again by handing over your personal info. Then stop buying their stuff, because it's absurd to have to pay twice.

I prefer my keyboards and mice as dumb as possible. Preferably with cables, so I never have to worry about charging them.

[-] [email protected] 12 points 13 hours ago

stop looking at those as "features of the keyboard and mouse that I purchased"

Seriously.

Maybe I'm an old timer but my idea of extra features on a mouse or keyboard are simply more inputs: more mouse buttons or wheels, more keys on a keyboard (like media keys). At most that just requires additional hardware, but nothing my OS can't handle on its own.

[-] [email protected] 9 points 15 hours ago

What are some good dumb brands yall could recommend for keyboard, mouse, and other peripherals?

[-] [email protected] 1 points 58 minutes ago

The cherry stream has all the keys I need, presses feel good, and it just works.

[-] [email protected] 3 points 5 hours ago

I love Zowie mice because their shapes are incredible and they're built like tanks. One of mine is 15 years old and I still use it for work.

[-] [email protected] 1 points 7 hours ago

I picked up a wireless Cooler Master mouse on impulse for $20 from a bargain bin and it's .. Actually okay. The software doesn't even need to stay running. You open the util, change the settings, close it, and that's it. Downside is the cable.. While it is technically USBC, they've done that thing where the port is recessed in a specifically shaped divot that only their cable will fit.

[-] [email protected] 2 points 10 hours ago

Gamestop seems to be releasing competitive options right now.

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[-] [email protected] 9 points 10 hours ago

Jawbone headsets used to be like that. When they were still in business. They made good headsets, but introduced this feature as well to change certain settings.

Apparently that wasn't taught in business schools.

[-] [email protected] 3 points 8 hours ago

I recently bought a nice MX series Logitech KB and a mouse that will pair with 3 devices, also Logitech. After seeing how terrible the software is, failing so hard as to temporarily disable the keyboard, repeatedly, I returned both.

My best advice is to either try to use them entirely without the software and all its customizations or sell your hardware, buying something better.

I'm sorry friend.

[-] [email protected] 7 points 10 hours ago

You could get keychron keyboard or something similar that supports open source key mapping/lighting (or just leave it as is when you get it)

[-] [email protected] 1 points 8 hours ago

Maybe even akko?

[-] [email protected] 2 points 9 hours ago

Got a Keychron K8 Pro wireless for work very recently. I was considering the MX Keys S and went to the store try out both of them. I just want to second Keychron as being a viable option instead of Logitech (but nothing will make me switch from MX Anywhere 3S).

[-] [email protected] 53 points 16 hours ago

I hate this so much.
My hp printer doesn't do shit, if I'm not online and logged in to my hp account. For what if not for collecting datathey have no business collecting.

No advice, just shared frustration.

[-] [email protected] 35 points 15 hours ago

Get a Brother printer, my brother.

[-] [email protected] 6 points 7 hours ago

Be careful of printers with chipped toner though. Older models still rock.

[-] [email protected] 3 points 10 hours ago

That's the plan. Unfortunately I wasn't in a situation to say no or be picky when my dad offered to buy me a new printer.

[-] [email protected] 19 points 14 hours ago

Just build your own keyboard. That's what I did (and it turned out fantastic) 🤷

Mice are much easier to deal with since there's 500 million of them to choose from. Just pick a generic, no-name brand that doesn't need drivers and you're all set.

Aside: Building a keyboard isn't rocket science. It's just a bit tedious (buy a kit). Unless you invent your own 3D printable keyboard switch and stabilizers from scratch then design an analog circuit board to work with them (also from scratch). Then it's a bit more like rocket science 🤣

[-] [email protected] 5 points 13 hours ago

Handwired keyboards with a Raspberry Pi or Arduino are achievable: https://github.com/joe-scotto/scottokeebs

I've made 2 keyboards with kits (see my post history) and it was good fun and an easy way to get a QMK compatible custom board. Would recommend.

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[-] [email protected] 27 points 15 hours ago

It's unfortunate, really, but there's only 1 good answer: vote with your wallet.

Research before buying and be thorough. There are companies that don't do this yet and you could build your own peripherals, there's some nice DIY kits out there.

Just don't buy this crap. IMO the only way this'll change is if it hurts them where they feel it.

[-] [email protected] 28 points 16 hours ago

I use a Logitech mouse and do not have the problems you are talking about.

[-] [email protected] 11 points 16 hours ago

Yeah, I'd like to know the specifics, too. My Logi mouse still uses the same application (although they did update terms recently) and while they've added some AI shovelware to it the mouse stil remembers its shortcuts with that thing off and I haven't noticed any changes to how the application is put together.

It's entirely possible the application is a Chromium-based browser thing, but in any case it still doesn't require a login (although it does support one) and it will run offline.

Don't get me wrong, Logi's approach to this, along with a lot of other hardware manufacturers, sucks really bad. I do appreciate Microsoft, of all people, recently starting to standardize RGB controls, at least. It's still wonky and interacts weirdly with some third party software, but it's a start. I don't need twenty different apps to keep glowy lights and saved shortcuts going.

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[-] [email protected] 19 points 16 hours ago

What’s the mouse and keyboard? So I can stay away

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[-] [email protected] 17 points 15 hours ago

Personally I would just avoid Logitech. I have noticed their stuff mysteriously breaks every 2-3 years and I have to replace it. It's like planned obsolescence with them.

It can be frustrating finding a good alternative brand. I'm always on the hunt for one. I've had a Das Keyboard for a long time now, and it's fantastic. My wireless mouse is a Tecknet. It's not great but it's pretty good. If there's a Best Buy close to you it may be worth your time to go there and test drive some peripherals.

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[-] [email protected] 8 points 13 hours ago

Use Keychron

[-] [email protected] 12 points 15 hours ago

Simple answer is stop buying products that require OEM software to function or an app.

Keyboards with QMK/VIA support are open and configurable on nearly any OS and for nearly any OS.

Some mice are even QMK/VIA enabled.

Mice are harder so checking for openrgb support is a good idea as well as mice that can be configured and operated without software.

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[-] [email protected] 13 points 16 hours ago

Woah, can you elaborate on this please? I haven't heard of this, and we use a lot of these devices at work. Which devices are affected? What's the software/chrome thing?

[-] [email protected] 13 points 16 hours ago

I first noticed the requirement to make adjustments via the cloud when I bough new keyboards that could easily switch between different computers. They use the new BOLT rather than he old Unifying Receiver. I wrote it off as a lazy way to do that feature, but OK. It was not the main reason that I purchased the keyboards, but it was one of the reasons, but I can live without it.

I was using the keyboards without the account.

Then it got too cumbersome and I established the account.

Today, I tried to adjust the settings of one of my mice which still uses the unifying receiver. It took me to the account somehow. But it would not let me log into the account and make the changes because I am not using the latest version of Chrome (I was using Firefox). (Note it did not say a Chromium browser, but rather the Google owned product).

I don’t see how any of this requires communication with a cloud server.

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[-] [email protected] 10 points 15 hours ago

This was posted on Lemmy a month or so back so i'm betting these are baby steps in that direction.

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[-] [email protected] 8 points 15 hours ago

Independent of Logitech and other HID makers turning to shit, I've been eying some open source / DIY mice (like the Ploopy) for a while. Seems like a fun project that also helps me keep control of my own systems. And it'd give me something to tinker with.

[-] [email protected] 2 points 1 hour ago

Ploopy and maybe a Corne keyboard are on my TODO list this winter

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this post was submitted on 24 Sep 2024
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