this post was submitted on 01 Aug 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

obligatory preface: we're 100%-user funded and everything you donate to us specifically goes to the website, or any outside labor we pay to do something for us.

overall expenses this month: $523.79

as expected, a full month of running on last month's setup has come in pretty high. luckily, we expect downsizing to begin this month (and we have a pretty good idea of what we're going to do) so this will be our last month of costs at this scale. our initial estimation is that we can halve or better what we're paying now on a monthly basis.

$428.73 for Digital Ocean hosting, which can be further subdivided into

  • $336.00 for hosting the site itself
  • $67.20 for backups
  • $25.53 for site snapshots

$28.87 for Hive, an internal chat platform we've set up (also being hosted on Digital Ocean)

  • $24.07 for hosting Hive
  • $4.80 for backups

~$39.16 for email functionality, which can be further subdivided into

  • $35/mo for Mailgun (handles outbound emails, so approval/denial/notifications emails; also lets us not get marked as spam)
  • ~$4.16/mo ($50/yr, already paid in full) for Fastmail (handles all inbound emails)

$22.87 for BackBlaze (redundant backup system that's standalone from Digital Ocean)

overall contributions this month: $1,310.90

support still more than covers our expenses, and particularly with our upcoming downsizing we don't believe this will be a problem. breakdown is:

  • 100 monthly contributions, totaling $624.95
  • 2 yearly contributions, totaling $67.10
  • 36 one-time donations, totaling $618.85

between monthly and yearly contributions we are still sustainable overall—but now that the Reddit bump has ebbed most of our savings will come in the form of lowering costs and not "sheer amount of money being thrown our way."

total end of month balance: $4,347.79

expense runway, assuming no further donations

  • assuming expenses like ours this month: we have about 8 months and one week of runway
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[–] [email protected] 67 points 1 year ago* (last edited 1 year ago) (1 children)

Hey just a thought, but have you considered also measuring your labor in terms of hours worked by admin staff etc? I'm assuming it's unpaid.

I think showing the financials is great but to me it shows only one part of the picture, if that makes sense. Your work has value!

I really appreciate all the work that goes into this place, and really, thanks for all you do.

[–] [email protected] 62 points 1 year ago (9 children)

I would wager I've spent between 40-70hours a week working on Beehaw directly or on things relating to it with as high as 90hours a week at the peak - I would wake up, open Beehaw, eat, sleep. None of us get paid for this, it would likely bankrupt Beehaw in less than a week if we were paid even minimum wage. The only reason I can do this is because I don't have a job - which is putting me in a bad financial situation honestly.. I really should've gotten a job but I didn't.

Thank you for the appreciation.

[–] [email protected] 40 points 1 year ago (4 children)

Surely that isn’t sustainable for you or beehaw? On the one hand, please take care to look after your own best interests. We really appreciate your work, but it shouldn’t come at the expense of your well-being.

On the other hand, if the project is based on full time volunteer work by people who can’t afford to volunteer full time over the long term, surely that is a major risk to the long term viability of the instance?

[–] [email protected] 16 points 1 year ago (2 children)

It worked for reddit for 18 years. They just need more volunteers.

40-90 hours a week isn't sustainable, but adding a few more people takes it out of burnout territory.

[–] [email protected] 18 points 1 year ago

Reddit has always had paid employees, only the mods are/were unpaid.

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[–] [email protected] 15 points 1 year ago

That's certainly true but the issue is that we don't really have other options. Lemmy's system allows for little delegation outside of giving full admin powers. There's an issue to improve that but as with all of Lemmy's moderation woes - it seems no one is working on it.

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[–] [email protected] 26 points 1 year ago (3 children)

I really do appreciate the work you put into Beehaw, but to echo what others have said, I don't think anyone wants this to be unsustainable for you, or anyone else working on Beehaw.

At the least I think it could be reported as part of donations/expenses? Rough numbers would be fine too (because the overhead of tracking hours is not fun). So I'm imagining something like:

400 hours unpaid work (2 full time people working, 1 part-time) (if paid, that's $6,000 at minimum wage, $8,800 at a livable wage)

Which is a lot of money, and very scary, but at least it makes the behind-the-scenes work visible.

That said, I'm going to go set up a monthly donation now 🤗

[–] [email protected] 24 points 1 year ago (1 children)

I want to add my support for the unpaid labor being reported as part of the financial report. It would add more clear transparency to the total effort involved.

The human toll is hard to quantify but should not be ignored.

[–] [email protected] 12 points 1 year ago (1 children)

It's worth mentioning that a lot of moderation work is kinda always in the back of your mind and work even when it's not directly - answering people's questions, chatting in our mod chat, talking to other admins, etc.

[–] [email protected] 9 points 1 year ago

No illusions on my part. This is true for a lot of jobs that have 24/7 support activity and also jobs that have an emotional toll that lingers when not "working" (social workers, teachers in bad neighborhoods, nurses, content moderators). And as such, the pay scale is commensurate. It's not that it solves the problem, but that it can afford the individuals time off and rehabilitation services.

[–] [email protected] 15 points 1 year ago

I feel that putting dollar amounts on the work would be confusing to people, they might think we'll take that money. I've thought about making a post to donate money to me personally because well, I need the money but I don't know.

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[–] [email protected] 58 points 1 year ago (1 children)

If this level of transparency was available for various news and other social sites, I'd be more likely to buy a subscription to them.

The honesty is great and makes this feel more like an actual community or a co-op.

I'll be curious to see how these numbers change, both the monthly cost and the amount of contributions, as more and more people join up.

[–] [email protected] 20 points 1 year ago

Agree with everything in this comment, especially

makes this feel more like an actual community or a co-op.

🥰 TOTALLY, and it makes me feel very good about my recurring donation - the people running the server care, I care, pretty much everybody interacting here really, truly cares about the community, I genuinely love supporting that. This is a beautiful place on the internet.

[–] [email protected] 41 points 1 year ago

I love the amount of transparency in this post!

[–] [email protected] 32 points 1 year ago

Keep up the great work y'all 🫶

[–] [email protected] 28 points 1 year ago (5 children)
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[–] [email protected] 28 points 1 year ago (2 children)

I wish there was a link to donate at the end of this post.

[–] [email protected] 12 points 1 year ago

Yeah this is absolutely the right place for it, at the bottom of a post that will attract almost exclusively people who care about the financials

[–] [email protected] 10 points 1 year ago (1 children)

Yeah.. it's at the top as the link for the post

[–] [email protected] 11 points 1 year ago

Well, maybe it needs to be in 2 places for dummies like me. Lol. I kicked in a few bucks. Thanks. For what you do, friend.

[–] [email protected] 26 points 1 year ago

Thank you for the transparency! It is important to remember that it's not just the amazing work the mods do here but there is a real cost to running this.

[–] [email protected] 23 points 1 year ago* (last edited 1 year ago)

Thanks for posting, it's really interesting to see what goes into running something like this.

Chucked a bit into the pot. It's not a lot but I want to contribute where I can.

[–] [email protected] 19 points 1 year ago

I love to see the transparency. Thank you for facilitating such a great online experience.

[–] [email protected] 19 points 1 year ago

Y’all are doing yeopeople’s work! The transparency is much appreciated.

[–] [email protected] 19 points 1 year ago

I love these breakdowns of the financing! Thanks for all your work and communication, it really makes me feel like a stakeholder in the community instead of a string in a database.

[–] [email protected] 14 points 1 year ago

As always, thank you for your transparency! <3

[–] [email protected] 10 points 1 year ago* (last edited 1 year ago) (1 children)

Hey there - I work in film production and have a fair bit of HDD space just laying around. How much do you need to be useful for backups? Happy to contribute some hardware to the cause if it’s at all remotely useful and host a local backup as one more offsite redundancy for you. That being said, I don’t really know what your data storage demands are.

[–] [email protected] 8 points 1 year ago (3 children)

Current requirements are about 50GB a day, and keeping 7 days prior, and one a week (about 300GB a month) for backups alone, not keeping more than a month. Also using backblaze B2 as a standard for that storage now.

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[–] [email protected] 10 points 1 year ago (3 children)

A thought I’ve had for a little bit now is what is making sure Beehaw isn’t sold off? I have no doubt in the current intentions of the admins, but as Beehaw grows it can become very valuable for data companies. If this wonderful community thrives, there will be eventually be people and companies making offers to buy everything we’ve built. Is there any plan to ensure Beehaw doesn’t sell out? I’ve been burned before, and I want to ensure that if I’m going to contribute financially that I won’t lose Beehaw.

[–] [email protected] 22 points 1 year ago (2 children)

I mean, that's a question of trust. There's nothing I can do other than promise that I or any of the admins would never sell off Beehaw.

That said, if it reassures you, our disregard for "growth for the sake of growth" should push away any kind of company seeking money. It'd be much more lucrative to go for a big instance like lemmy.world.

How could we do more than ask for trust?

[–] [email protected] 8 points 1 year ago (3 children)

I recommend turning Beehaw into a cooperative where to be a member one has to contribute monthly financially. I understand this is no easy task, and am only sharing my best idea. I really like this place.

[–] [email protected] 11 points 1 year ago

I think in principle it sounds like a good idea. However, I'd caution against overlooking the administrative overheads that a formal governance structure would impose.

A cooperative would need oversight, accounting, legal and a ton of other instruments or functions to operate. Currently the hosting costs look like they're about $500 a month, and I wouldn't be surprised to hear that a formal organization that governs the day-to-day operation of beehaw can have overheads that easily go up to 10x or more over the hosting costs.

Right now, in my mind, beehaw is essentially a bunch of cool dudettes/dudes that are hosting a BBQ party in their backyard. They only have one rule, you are welcome as long as you're nice to everyone. You can also choose to help chip-in for pizza and beer if you like, that will be very welcome. Otherwise, the cost of hosting this party comes out of their own pockets.

Now we have some generous folks who are happy to chip in a fiver or tenner here and there to keep the party going, that's great. However, some attendees are now starting to get a little uncomfortable since the party is growing and the F&B pot is healthy. What if the hosts were to spoil the party by selling the rights to it? What if they start monetizing the party through other nefarious means, or begin to compromise on their "be nice" principle and let everyone in?

Perhaps we will need to elect a bunch of hall monitors to make sure this doesn't happen. And let's get in an accountant or two to make sure the F&B money is actually used to buy pizza and beer. In fact, let's get a couple of lawyers to come in and make sure everything's above board. Oh wait, since legality is now a concern, we better look into insuring ourselves against litigation risks. In the process of doing all these, let's also have a group of elders to meet once a year and certify that the party is indeed running against what the hosts promised it would be.

But it all started only because a small bunch of cool people decided to have a free party in their backyard, and all they wanted was for people to be nice to one another.

The thing is, there's a thousand other backyard parties out there and anyone unhappy with the way this party is organized is very, very, very free to go to other parties. In fact, they are actively encouraged to. That's the whole point of these parties in the first place, go to one that you'd enjoy and have fun in.

Not sure if I'm rambling or making any sense. But to be honest, I wouldn't blame the admins if this gradual enshittification is not what they signed up for.

[–] [email protected] 9 points 1 year ago

It's certainly an area that has been thrown around and I can certainly see the benefits. I, personally speaking, worry though that democratic models at such an early stage can be abused. I also worry about money being a barrier for entry as that could keep out good people that simply don't have the means - I don't know that I could spend a membership fee as a student with no job because of all this volunteering work..

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[–] [email protected] 8 points 1 year ago (6 children)

Speaking of that instance... has there been any progress on federating with them again?

I was surprised to see little talk about Donald's Jan6th charges on my feed, but after flipping accounts I realised most of the chatter was going on over there.

I don't particularly mind if I need a dedicated LW account... but it would be nice to be able to keep my posts consolidated under this one.

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[–] [email protected] 15 points 1 year ago (8 children)

Our 'Northern Star' (or guiding principle) has been, for over two years, 'be(e) nice'. This is the ONLY objective that we have.

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