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My Pixel 6 Pro commited suicide this week (i.imgur.com)

submitted 1 year ago by [email protected] to c/[email protected]

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Woke up on Monday and my Pixel 6 Pro wasnt quite fitting in the case while i was checking news while having coffee on the morning. Pushed it in and it didnt seem to fit right. Took the case off to find it had turned itself into a spicy pillow and was splitting along the side. Was 1 month inside warranty, messaged support who told me it was wear and tear initially. I made it quite clear i wasnt accepting that and there wasnt even any way that internal adhesive failing would be wear and tear, never mind battery expansion. They agreed to replace it with a refurb as a goodwill gesture, how very nice of them. I upgraded the same day to a S23 Ultra and have sold the refurb to a reseller.

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[-] [email protected] 49 points 1 year ago* (last edited 1 year ago)

I hate those condescending "goodwill gestures"

[-] [email protected] 7 points 1 year ago

Condescending*

[-] [email protected] 8 points 1 year ago* (last edited 1 year ago)

I guess that's what I get for hitting submit without reading what I wrote. Thanks.
Edit: it happened twice more while I was trying to fix it.

[-] [email protected] 5 points 1 year ago

😂

Happens to us all.

[-] [email protected] 2 points 1 year ago

Nice one

[-] [email protected] 25 points 1 year ago

Let's be honest, the Google Nexus was their peak and it's been downhill since then.

[-] [email protected] 5 points 1 year ago

The Nexus 5 was their peak.

The Nexus 6 created the term "phablet", and then they had the 5X which was a great disappointment, and the updated phablet, the 6P.

Pretty much everything leading up to the 5 was better than what came before it, each release felt like movement in the right direction. Then we got the 5, and it was golden.

Then the 6 came out and everyone was confused, and the 5X/6P just made things worse...

[-] [email protected] 23 points 1 year ago

Googles warranties are the worst. I bought a pixel 7a, and within 5 weeks it died. They would not fix it or return it because it was outside the 30 days, but they did have a year manufacturer warranty. However, when an authorized repair shop I took it in noticed a small little scratch where the case snapped on, they wouldn't honor it. Don't ever get a warranty from Google for anything, they're awful.

[-] [email protected] 5 points 1 year ago

My Google Pixel 5 broke less than thirty days after the warranty expired. The screen just turned off, there was nothing else wrong with the phone. No scratches, no water exposure, nothing. Google has turned into a crooked business

[-] [email protected] 4 points 1 year ago

My new 6 pro was broken out of the box. Google support said not to worry about it because it was still under warranty so I could get a refurbished replacement for $60! I had to demand they escalate it all they would send me a new one.

[-] [email protected] 1 points 1 year ago* (last edited 1 year ago)

full of shit. you can take it to a repair place partnered with Google and they'll give you a new screen straight up. It was free, in and out.

[-] [email protected] 1 points 1 year ago

Yeah, for a couple hundred bucks. There's no reason for you to be so rude.

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[-] [email protected] 4 points 1 year ago

USA?

[-] [email protected] 11 points 1 year ago

Must be. This shit doesn't fly in the EU with the 2 years of obligated warranty.

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[-] [email protected] 1 points 1 year ago

Yes

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[-] [email protected] 21 points 1 year ago

That's one spicy pillow!

[-] [email protected] 16 points 1 year ago

My brother brought 3 of these for his family & they have had nothing but issues with them. If they aren't overheating, they are rebooting for no apparent reason.

[-] [email protected] 12 points 1 year ago

Touch wood. Never had a reboot with my 6pro

[-] [email protected] 6 points 1 year ago

Countering their anecdote with another anecdote. Good one.

[-] [email protected] 4 points 1 year ago

It's very flawed. Don't get me wrong. I'm not advocating for Google. Fuck em. But yeah considering I had OnePlus previously. It rebooted in sunlight. My pixel doesn't.

[-] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Just to counter your anecdote, I had 3 different oneplus phones over about 7 years with zero issues. In fact, best phones I've ever owned - especially op8pro. I'd still be a OP user if they didn't get rid of most useful feature for me - wireless charging. Now I'm suffering with pixel's stupidly slow wireless charging after enjoying 30w charging on OP. Anyway, fuck Google.

[-] [email protected] 3 points 1 year ago

Fuck Google and OnePlus.

I had the original. Now that. That was an innovative phone. I had one 5 8 and 9. They seem to get worse as time went on. Company got bloated and started looking to make money. Shame. Why us as humanity can't have nice things. Move things don't bring shareholders globs of unlimited money

[-] [email protected] 3 points 1 year ago

Agreed. I paid way to much for 8 pro, but I really wanted the features and I was hooked by earlier phones. Fuck OP and fuck Google.

[-] [email protected] 1 points 1 year ago

Agreed. I wanted the 8 but it just wasn't up to standards. I had 8 for a bit but flipped it to get the pixel.

[-] [email protected] 1 points 1 year ago

I actually recently got a 6 pro and installed graphene os on it and have been loving it. Wondering if the degoogled android is more stable

[-] [email protected] 2 points 1 year ago

Oh I would think so. I used to use lineage on OnePlus. I just don't have the time to fiddle with software and with banking apps being blocked. It's a no go

[-] [email protected] 2 points 1 year ago

Graphene OS (is) degoogled Android.

[-] [email protected] 1 points 1 year ago

Yes I know

[-] [email protected] 5 points 1 year ago

All of my pixel devices have been incredibly solid - I went from OG pixel XL, to a pixel 5 (eventually had some battery challenges, but that just meant I had to charge more frequently) and then to p6 pro, and it has been great.

I'm looking forward to the p8 pro.

[-] [email protected] 12 points 1 year ago* (last edited 1 year ago)

The nexus was great. The pixel one was okay, I skipped the two and four. I really liked the 3 and 5. We had 2 & 3 of those respectively in the household. Both 6s were lemons. One spontaneously cracked from the inside, the other was just insanely crash prone traded it for a discount on the 7. So far I like the 7 but I think the 5 or nexus was my favorite not sure.

[-] [email protected] 8 points 1 year ago

So you're basically saying that Pixels are the Star Trek of phones, every other one is decent :P

[-] [email protected] 6 points 1 year ago

The nexus 6P was amazing...for about 6 months. Then it bricked itself, and I was bounced between my provider, Google, and Huawei who all basically told me to get fucked, talk to someone else. Have avoided Google phones like the plague since then.

[-] [email protected] 1 points 1 year ago

Google gave me a free pixel XL because they knew the 6p was a piece of shit. Additionally, I'm sure Huawei sent all my info to the CCP

[-] [email protected] 9 points 1 year ago

Pixel 6 Pro was not a fantastic phone, though battery issues like that are usually caused by overheating. Prolonged use of a phone in hot conditions will cause frequent overheating and rapid degrading of the batteries. Examples of this are putting them in car dashboards in the hot sun, or charging them in the sun.

[-] [email protected] 3 points 1 year ago

I use it as my navigation on my motorcycle. It's shut itself off multiple times on me when I'm in stop-and-go traffic and the air stops cooling it enough. I've also had it go into overheat mode trying to film my wife playing in a sports competition. At least the bluetooth more or less works finally.

[-] [email protected] 9 points 1 year ago

Oh God, I have the exact same phone and now I'm hoping I don't look up from sipping coffee to a ballooning backbone!

[-] [email protected] 3 points 1 year ago

It was 23 months old, last month of warranty thankfully. Couple of weeks later and it would have been a total loss. I pretty much exclusively wireless charged during which i noticed it would sometimes get very warm. Ironically the primary method of charging being wireless was at least in part to prevent damage to the port with repeated cable insertion.

[-] [email protected] 1 points 1 year ago

I recall hearing something about strain on one side of the battery increasing if you only recharge it wirelessly, but I'm not sure how correct that is. I've been hesitant to use a wireless charger for awhile because of that.

Have you found that phones in the past were getting clogged, scratched or mangled somehow from the cable insertion? I had a Samsung A50 lose its entire screen as it gradually turned purple over the course of 2 weeks. One morning the whole screen turned purple and then pixel death propagated like concentric circles in a lake while skipping rocks.

It was terrible. I lost my ability to log into my phone the usual way and ahve yet to recover the data on it. Got a Samsung S10 for a quick replacement which the screen broke on one drop... The Pixel has been great so far though. Hope you got a replacement. What are you using now?

[-] [email protected] 2 points 1 year ago

Just seen too many devices get wear on the cable port from repeated insertion eventually leading to dry solder joints / poor connections, which obviously is eliminated by wireless. Especially as i tend to keep devices vertical on desk and bedside for seeing notifications, so upright chargers would be held in place by the cable port.

[-] [email protected] 5 points 1 year ago

It seems to be hit or miss. My wife and I have both had Nexus 6p, Pixel OG XL, Pixel 3a, and are currently using release day Pixel 6s. We haven't had any issues with ours.

[-] [email protected] 1 points 1 year ago

Dang my wife just gave up her pixel 2. It was lasting forever it actually still works fine just the battery doesn't last very long. She's got a pixel 7 now. The guy at Koodo had never even seen a pixel 2 lol.

[-] [email protected] 4 points 1 year ago

Weird, this happend to my pixel 6 2 days ago! I bought a battery and some adhesive, and fixed it for £20

[-] [email protected] 2 points 1 year ago

This just happened to my pixel 5, it was on so I shut it off, been too spooked to turn it on again

[-] [email protected] 2 points 1 year ago

Yeah this phone is one of the worst I've had in a while outside the camera.

Seriously considering switching back to an iPhone or a one plus phone.

I think 3 pixels all with varying degrees of issues is enough for me. I won't be giving Google any more chances for a few years.

[-] [email protected] 2 points 1 year ago

Personally in that avoidance period w Samsung. Pixels were the best androids I’ve had, but each seemed to end up with some weird hardware glitch.

Apple and iOS has plenty of shortcomings, but it feels more consistent and reliable (though not as good as they once were)

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this post was submitted on 14 Sep 2023

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