this post was submitted on 04 Jun 2024
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"please don't buy our phones"

top 11 comments
sorted by: hot top controversial new old
[–] [email protected] 46 points 5 months ago (1 children)

I'll take 'Violations of the Magnuson-Moss Warranty Act'.

[–] [email protected] 11 points 5 months ago* (last edited 5 months ago) (2 children)
[–] [email protected] 3 points 5 months ago

*Gamers Nexus

[–] [email protected] 3 points 5 months ago

I read that with a Jamaican accent

[–] [email protected] 33 points 5 months ago (1 children)

In 2020 (?) joined that Google One program where the promise was you pay a monthly fee and every two years, you get a new Pixel phone "for free". Not the latest, but last gens model. It looked really good on paper.

I'm cheap. I did the math and it cost less to do this than buy used from Swappa. And knowing Google's awful track record for customer service and killing products, I joined fully aware to keep my expectations low.

After 2 years, I was eligible for an upgrade. And the program changed. It was no longer a monthly fee, but pay $500 for a new phone. And worse, that Google phone died two months after the warranty ended. Google wanted to charge me $300 to repair the phone.

If you buy anything Google, keep your expectations down. Like really down.

[–] [email protected] 2 points 5 months ago

I gotta say I am one of the people fine with an older phone and swappa rules

[–] [email protected] 17 points 5 months ago

"Lawsuits for 500 Alex"

[–] [email protected] 14 points 5 months ago (1 children)

Unpopular opinion: instead (or aside) from being upset at Google, you should be upset at the legislative framework that makes companies think they can get away with this

[–] [email protected] 26 points 5 months ago

I'll be upset at both thanks

[–] [email protected] 6 points 5 months ago

Google sucks

[–] [email protected] 5 points 5 months ago

Google: You owe your phone so long as you don't replace parts not from us and bring it for service. If you do it's ours, forever! Even though, we take your money in the 1st place!