this post was submitted on 05 Mar 2024
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[–] [email protected] 116 points 8 months ago (2 children)

How about fucking "convenience fees" when I do shit like pay my fucking rent?

Always real "convenient" that there's a charge for paying your bills.

[–] [email protected] 94 points 8 months ago (3 children)

We used to pay our rent in 15-20 installments, one every day or two. The office of the apartment building we lived in was on the way to our apartment, so it wasn't any inconvenience for us to just drop a check in their drop box when we passed by, but I like to think it was mildly irritating for them to have to deal with the book-keeping. They asked us not to on multiple occasions but their only online option had a small "convenience charge" attached, so... No, thank you. I'd be happy to use it if they paid me a "convenience fee" for not making them process 20 checks every month.

[–] [email protected] 44 points 8 months ago (3 children)

The real issue is that the apartment building is charged a fee by their payment processor to use electronic payments, and they didn't want to pay it. It is a convenience fee for the bank customer (the building) because they have to do less work cashing checks.

It's stupid to try to pass that to people living in the building. Most personal bank accounts allow you to pay automatically with a check that's mailed for free. Paying by check is not inconvenient for individuals, it's only inconvenient for the person cashing all the checks.

[–] [email protected] 21 points 8 months ago (1 children)

The issue is further up the chain but it's an issue nonetheless. Banks want to go back to physical transactions about as much as people do, so in reality they should be charging for the physical to get people to move to digital.

It's safer, faster, and encourages more spending, just like a credit card does.

[–] [email protected] 4 points 8 months ago (1 children)

But the fees for check processing were already baked into the system before credit cards even existed, so they're not allowed to charge extra for a check, no matter how much they want to be rid of them.

[–] [email protected] 4 points 8 months ago

These systems can change as they have done everywhere except in the US. In most of Europe digital transfers are free and checks virtually nonexistent.

[–] [email protected] 3 points 8 months ago

It's ridiculously cheap to process a check online. If they're really trying to tell me it costs them 5 dollars to process a fucking check, they're getting completely screwed. So it's either lying and greed or unbelievable incompetence.

[–] [email protected] 0 points 8 months ago (1 children)

Right but it saves labor in the office, and the cost of dealing with bounced checks, and the accounting is much easier when payments are made online, so the landlord ought not put the gross cost into the rent. It's cost and savings to the landlord, likely netting out to nothing, or a savings on the online accounts.

In a small restaurant, I understand cash discount. They are gonna have to count the drawer at the end of the night either way. In an apartment building, no. That's charging people for saving you time and effort, it's a junk fee.

[–] [email protected] 2 points 8 months ago

Let me ask you a question: do you think it takes brains and talent to rent out apartments? The answer may surprise you!

[–] [email protected] 23 points 8 months ago (1 children)

That sounds like a nightmare for bookkeeping... I'm not sure if it's genius, evil, or both.
How did you keep track of which checks were cashed, and which ones were pending???

[–] [email protected] 36 points 8 months ago (1 children)

Our bank had a really nice web interface for that. We could just go to the website and see all of the checks, the amounts, and the dates they were cashed, and we weren't using checks for any other purpose, so there wasn't anything else diluting the list. They could have made it a hassle for us by selectively "losing" some occasionally, I suppose, but they never did.

[–] [email protected] 20 points 8 months ago (1 children)

It would have exacerbated the hassle for them as well.

[–] [email protected] 4 points 8 months ago

So my bank will mail a check for me, on my end it’s similar to setting up a transfer. I know WFH and BoA also offer this, so I assume it’s common.

This method also means they have to open an envelope.

[–] [email protected] 4 points 8 months ago
[–] [email protected] 2 points 8 months ago (2 children)

Maybe you do know, but in case you don't, the "convenience fee" is (usually) just the price the vendor has to pay to process a credit card transaction. Because in order to accept credit cards as payment in the first place, they have to pay the credit card network for the privilege.

Providing the exact same service to you is more expensive for them based entirely on the method you use to pay. You bet they're going to pass that extra expense onto you. The alternative is raising their service charge to eat the cost and screwing over people who pay with check or cash. Which is what most retail stores tend to do.

Though, I agree, I'd rather they just do the fucking math and charge a rate that covers their operating expenses. It's shouldn't be my problem to pay their itemized expenses. Just know that if they did so, we'll be charged the same total either way.

It's a similar argument with tipping culture. "Oh, you have to tip, employees rely on it to make ends meet!" Sure, but why is that my problem? If the business can't create a business model that properly pays for the expenses it needs to function, they should go out of business. Raise prices. I'll pay the same as the tip, fine, just stop playing these frivilous smoke and mirror games with my bill.

[–] [email protected] 4 points 8 months ago

Yeah. It's all about shifting the blame. Louis Rossmann did some videos on these exact issues.

[–] [email protected] 1 points 8 months ago

We have a flat $5 convenience fee added on to our rent regardless of using credit card or bank transfer. Credit card gets and extra % fee on top of that.