this post was submitted on 15 Oct 2023
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My son's just took a week for the balance to transfer from the expired card to the new one. We are not frequent public transport users and followed the whole process online for a replacement card etc.
I’m in the middle of doing this myself. Have received the new card, but having to wait 5 days for balance transfer is really annoying. What do people do if the inspectors get them? Lucky I have another card to use in the interim, but it’s not a great system