this post was submitted on 20 Sep 2023
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Today I Learned

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During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald's hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.

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[–] [email protected] 283 points 1 year ago* (last edited 1 year ago) (5 children)

It's pretty screwed up how the media made light of this lawsuit.

A lawsuit that ended in gross negligence, and the media shamed the lady involved for a decade.

[–] [email protected] 63 points 1 year ago (2 children)

It's pretty scary how media can influence us so much, even when we think they aren't, and even when we think "only dumb people fall for it." No my friend, the majority fall for it. Not cause they're dumb, but because they've scienced the hell out of human nature and know precisely how to do it right under our noses. It started with marketing and advertising that works well, unfortunately. They've cracked the psyche code. Media adopted it. Big tech improved it. Gah... this is turning into a rant about capitalism; I didn't intend to go there. Eek.

[–] [email protected] 3 points 1 year ago

Manufacturing consent is a good book on this topic.

[–] [email protected] 1 points 1 year ago

We ALL fall for it, just not all the same things at the same time.

That's what's so insidious. I'm sat here thinking "you rubes, I read into the details right away, and knew something was off about the story". So then I have to ask myself, "ok, smartass, what are you falling for that you think you know".

Its just so damn insidious.

[–] [email protected] 27 points 1 year ago

I'm just glad for her that almost no one knows her name. Can you imagine the doxxing and death threats she would be getting if this happened today?

[–] [email protected] 12 points 1 year ago

Corporations gonna corporate

[–] [email protected] 10 points 1 year ago

I even was thinking if that episode from Seinfeld not just a scheme pulled by McDonald's.