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“AI” Hurts Consumers and Workers -- and Isn’t Intelligent (techpolicy.press)

submitted 1 year ago by [email protected] to c/[email protected]

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cross-posted from: https://lemmy.ml/post/2811405

"We view this moment of hype around generative AI as dangerous. There is a pack mentality in rushing to invest in these tools, while overlooking the fact that they threaten workers and impact consumers by creating lesser quality products and allowing more erroneous outputs. For example, earlier this year America’s National Eating Disorders Association fired helpline workers and attempted to replace them with a chatbot. The bot was then shut down after its responses actively encouraged disordered eating behaviors. "

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[–] [email protected] 6 points 1 year ago

Interesting how gains in productivity are framed as hurting workers, not that the economic system that incentivizes giving workers less is hurting workers