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toxic help forum
(lemmy.world)
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this post was submitted on 24 May 2024
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The Autodesk forums are 40% this, 20% "just learn to program, spend a few years getting good at it, then write yourself a custom script to do what you are struggling with", 20% "you are wrong for wanting that in the first place" or "you are wrong for having this issue", 15% "this has been brought up once at some point in the past two decades, try searching", 4% "OMG yes I have this issue too!"...
...and 1% split between actual helpful answers, and confirmation that it's a known issue.
Yeah, I recently found a post there where a person wanted to modify a downloaded mesh. The first comment was telling them they would need years of experience to do it well. The OP responded that they had figured out a solution that they were happy with, to which someone told him that his results were shitty and then explained a way to do it better. When the OP got upset at this back to back dismissal, everyone unanimously decided they were an asshole.
So much this
It's infuriating trying to find solutions to issues with Autodesk.
But you did forget a classic one: "Hello I'm X from Autodesk support, you should open a support ticket so we can discuss this issue in a more one on one manner." And then the thread is closed without a solution.
Oh yeah that's a good one too.
The old "you embarrassed the company, report to the principal's office".
"And if I do give you a solution, we'll be sure not to share it with anyone else."
I've been happier worth with Bricscad, but I mostly just need it for designing stuff to 3d print, so your mileage may vary.
It's also not FOSS, of course, but I haven't yet found FOSS cad software that works for me.
I'm only drafting for career not hobby at this point, so it's all industry standard software.
One of these days, when I have a house, I might get into 3D printing, but not for the foreseeable future.
For 3D stuff, I'm good with Inventor, but it certainly has it's quirks.