mreeder

joined 1 year ago
MODERATOR OF
[–] [email protected] 1 points 1 year ago

Geronimo writes -- "I’ll see if there’s any existing discussions about private communities while I’m at it though, it might be something the main devs have an opinion on or plan for."

Brilliant -- thank you for checking.

There are all kinds of situations in which a (usually small) group of people might need some privacy. An oppressed minority at a college in the southern United States, a group of employees trying to unionize, etc. Doctors discussing procedures and needing both vetted credentials to comment intelligently/safely and the general public to not see they are disagreeing with each other...

At the same time, it would be great to have FEWER login credentials -- so members of these private communities could also partake in all the advantages of the Federated communities on their same Lemmy instance.

-- Michael

[–] [email protected] 2 points 1 year ago

Shadow -- The point is to have the best of both worlds. So a person could join the Lemmy instance and participate in all the Federated communities. Then, they could be vetted for the private community (which is not Federated -- only on that instance), in order to discuss more private matters.

Not extremely secret stuff, more along the lines of "I'm a psychotherapist and I'm having depression issues myself" or "I have a depressed 23-year-old female client with symptoms of ..... Do you all have some treatment recommendations". Stuff that is back-channel and maybe the whole world should not read.

Despite their various evils -- Facebook, Tumblr, and Reddit all have both open and closed communities. Of course these platforms are no doubt reading the "private" communities and monitizing it quietly in some way. Maybe even selling the data out the back door...

Anytime people need a bit of trust and privacy at a distance this becomes a good idea. A young mother's group wanting to exchange advice and support on breastfeeding, an LGBTQ group at a particular somewhat hostile college in Texas, etc.

Yes, old-fashioned BBS systems (remember FidoNet?) do this -- but then non-technical people have to learn a new BBS login every blessed time they want to access one of their particular closed groups. So you do it all through Lemmy for some convenience.

-- Michael

[–] [email protected] 1 points 1 year ago (2 children)

Geronimo -- This would be lovely! Bonus points if its not just hidden, but can't be accessed by non-subscribers to that particular community. But... I'll take what I can!

[–] [email protected] 1 points 1 year ago (2 children)

Shadow -- I suppose that means private communities won't be possible.

 

HI -- I'm wondering:

  1. If support for private communities with a restricted member list within a Lemmy instance that is otherwise public is on the drawing boards for future implementation? Timeframe? Or just a someday since we are mostly volunteers?

  2. If not, where would be the best place for me to submit this feature request?

Trying to weigh several factors as to whether or not to keep my Lemmy instance operational. My use case is I'm trying to attract an audience of users (mental health professionals) who seem to be just not interested in discussions on Lemmy if they are open to the public. If they want an anonymous account to discuss other topics (I allow these too), they can just open one anywhere. (Yes, I've done more marketing than most, but that's another topic.)

Thanks, Michael

 

Yeah... If it's going to be worth using it would have to listen to the whole visit given my own testing with typed prompts after a fake visit... But this needs more thought.

--Michael

+++++++++++++++++++++++++++ "Amazon Web Services announced Wednesday a new AI-powered service for healthcare software providers that will help clinicians with paperwork."

"AWS HealthScribe uses generative AI and speech recognition to help doctors transcribe and analyze their conversations with patients and drafts clinical notes, the company announced Wednesday at its AWS Summit New York."

https://www.fiercehealthcare.com/ai-and-machine-learning/aws-rolls-out-generative-ai-service-healthcare-documentation-software

 

A therapist on another list asked if anyone had experience with hipaalink.net televideo service.

This looks like a promising small company with some neat features at only $9.95 per month. See below first however. I really don't like that Facebook Connect is being contacted from the client's browser when they login!

I spent a lot of time fighting to sign-up (had to change my settings to see their Captcha challenges). More of a problem -- there was a very basic malfunction in the password selection process. Some "special characters" (you have to have one in the password) would not work (+ and #). I eventually got "-" to work. I got an almost immediate call-back when I sent a message about trouble picking a password (bug in our system, thank you for finding it, our programmers are fixing "special characters" this evening).

Did eventually set-up a 30-day free trial. So I can further tests later if I want to.

I noticed that https://hipaalink.net/ works, but https://www.hipaalink.net/ does not -- another simple thing for their programming team to fix. (Older people are very used to "www" in front of everything, so this redirect should function.)

I kinda feel like I ought to be charging for debugging services.

I have not actually tried out video sessions yet. I've just run Privacy Badger and Ghostery browser plug-ins in both Opera and Firefox. Results:

CLIENT LOGIN PAGE: Privacy Badger: www.googletagmanager.com -- cookies blocked fonts.gstatic.com -- cookies blocked

Ghostery: Facebook Connect -- BLOCKED! Google Tag Manager -- allowed

CLIENT IN-SESSION: Privacy Badger: www.googletagmanager.com -- cookies blocked fonts.gstatic.com -- cookies blocked

Ghostery: Facebook Connect -- BLOCKED! Google Tag Manager -- allowed

++++++++++++++++++++++++++++++++++++++++++++++++++

THERAPIST LOGIN PAGE: Privacy Badger:

www.googletagmanager.com -- cookies blocked
fonts.gstatic.co -- cookies blocked

Ghostery: Google Analytics -- "tracking not detected" it says Google Tag Manager -- allowed Google APIs -- allowed Google Static -- allowed

THERAPIST IN-SESSION: (The same) Privacy Badger: www.googletagmanager.com -- cookies blocked fonts.gstatic.co -- cookies blocked

Ghostery:

Google Analytics -- "tracking not detected" it says Google Tag Manager -- allowed Google APIs -- allowed Google Static -- allowed

++++++++++++++++++++++++++++++++++++++++++++++++

It's necessary for some cookies and tracking to the functioning of a website. Privacy Badger and Ghostery are both detecting some of this from Google libraries which they choose to allow. I don't have enough security engineering knowledge to know if these are harmless or not. I do know they are very common on most websites. Yet -- Privacy Badger says they are blocking some cookies...

Facebook should not be contacted on the client side! I don't know what Ghostery is blocking from being sent to Facebook, but this should not be on a HIPAA site. The connection between therapist and client seemed at first glance to work fine with Facebook blocked. I will discuss this with Hipaalink.net before I test it with actual clients. For now I give them the benefit of the doubt. I am told by a computer engineer that Facebook supplies some code libraries (like Google) which websites can use -- maybe this is not intentional tracking, just their developers needing to fix this?

There is more tracking taking place on the home page and more public sections of the website than inside the login and televideo areas. So some effort to decrease tracking has been made. I see different trackers on the public areas of the website today than I did when I first checked on 7/24/23.

It's a maybe... But at $9.95 per month hipaalink.net could be a nice option if they clean up minor tracking concerns. Again, I have not tested the video yet.

#psychology #neurology #socialwork #psychiatry @[email protected] @[email protected] @[email protected] #mentalhealth #psychotherapists @[email protected] #cookies #tracking #hacking #3rdpartytrackers #HIPAA #privacy #dataprivacy #webbeacons #telehealth #video #doxy #healthcare #dataprotection #hipaalink #hipaalinknet

[–] [email protected] 9 points 1 year ago (1 children)

Oh Gods -- on a lark I just typed "x.com" into my browser. One guess what website I ended up on? I'm imaging it now -- someone bought "x.com" 15 years ago and cursed the day they ever wasted money on it, yet hung onto it... Now they are on vacation in the tropics.

 

The Federal Trade Commission (FTC) and Department of Health and Human Services (HHS) sent a joint letter to about 130 hospital systems and telehealth providers Thursday, warning of security risks posed by tracking technologies such as the Meta/Facebook Pixel and Google Analytics...

https://therecord.media/apps-website-tracking-healthcare-ftc-hhs-warning

 

(Very slightly sensitive content below mentioned by name but not described in any detail.)

As some may be aware, I’ve been playing with AI lately to see if there is a useful and ethical way to use it in the creation of psychotherapy progress notes. (See series of toots at https://mastodon.clinicians-exchange.org/@admin/110171203899758952 )

I have once again been caught in an insidious YouTube algorithm. The kind where a YouTube channel has one or two videos that you want to see, then a bunch of videos you have NO interest in seeing. This gets especially fun when you share your wife’s YouTube Premium account, and so she gets to see your suggested playlist.

[ Previous Example: "YouTube Pseudo-Psychology, Algorithm Traps, and How I Got Set-Up to Look Like I Cheat" -- https://mastodon.clinicians-exchange.org/@admin/109705551829241507 ]

Here’s how it goes this time:

STEP #1: Watch a video on how to download the #Vicuna AI to your desktop instead of running it in the cloud. (Why? Privacy of medical data if I choose to ever use this for real. )

STEP #2: Watch a video from the same channel on how to download an AI with all guards and filters unlocked. (Why? Because psychotherapy notes occasionally deal in tough topics like suicide and cutting/self-mutilation behaviors that might be deemed too sensitive in censored AI versions. Maybe. Have not tried it yet.)

STEP #3: Have the bad luck to have stumbled upon a channel where the video creator has an obsession with dirty sexy text chat with AI personas. Video after video on how to create sexy AI personas who will fulfill your wildest keyboard-typed fantasies. I don’t think I’m oversharing when I state that any fetishes or fantasies I might have do not include this. To each his own and its all cool – but now I have explaining to do…

STEP #4: Explain all the above to my (happily amused) wife as she sees the fetish AI suggestion videos appearing in our YouTube feed for days.#

1
AutoNotes.ai Progress Notes Tool Review (lem.clinicians-exchange.org)
submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]
 

(This was written in early May 2023 – may have improved since then?)

This is for a new product called AutoNotes.ai that will create progress notes for you for about $14+ per month.

I am tentatively interested in this and signed up for a free trial.

I have concerns (below) but am hopeful this continues to improve.

The system has no BAA agreement for HIPAA because they claim not to collect any PHI.  This may be true. 

Their terms of service and privacy policy may be amended at any time and the only notification provided will be on their website.  I am wary of this now that I have been burned by such stealth changes by one of my own BAA subcontractors.

Information for each client will have to be entered from scratch each time as they do not store data about clients.  For the free demo, it takes about 60 seconds to generate each note.  You then cut and paste it into your EHR.

While they claim to collect no PHI, they do send SOME data of SOME sort to several tracking systems and data aggregators.  At best, they are tracking YOU -- the clinician.  At worst -- they may be sending some of the data you enter to data aggregators which -- hopefully -- do not have data from other sources to be able to pin down the individual clients you are describing.

DATA IS SEND TO THE FOLLOWING OUTSIDE TRACKING COMPANIES ON BOTH THEIR DATA INPUT PAGE & THE GENERATED NOTE PAGE:

**PRIVACY BADGER BLOCKED:**
connect.facebook.net
www.googletagmanager.com
s.gravatar.com
snap.licdn.com
i0.wp.com

**GHOSTERY BLOCKED:**
Google Tag Manager
LinkedIn Analytics
Facebook Connect
Gravatar

The following is an example of the note generated for a fake client with Acute Stress Disorder:

%GREEN = IN WHAT I REPORTED%
&RED = INVENTED BY AI, NOT REPORTED BY CLINICIAN&
BLACK = I HAVE NO STRONG OPINION

Subjective:
Client &reported increased levels of stress, particularly in the& %workplace. Described experiencing anxious mood and labile mood, but was able to demonstrate appropriate behavior and normal speech throughout the session. Client was self-reflective% and &engaged& %during the 45-minute video session%, %which allowed for a comprehensive exploration of the current challenges they face&. The client recognized the need to address these issues in order to improve their overall well-being.

Objective:
During the session, several areas were discussed. &Client was open and honest& about %feeling overwhelmed and stressed at work, further precipitating their anxiety. They were able to identify specific work situations that were particularly difficult for them to navigate. It was noted that the client was able to maintain self-reflective behavior during discussions,% which will be beneficial for making progress in therapy.

Assessment:
%The client is showing signs of progress in therapy, taking active steps to address and work through their challenges with stress and anxiety.% Their willingness to participate and self-reflect in session indicates a strong commitment to achieving their therapeutic goals. %Current therapeutic interventions, which are directed at helping the client build skills and coping strategies, are having a positive impact on the client's progress.%

Plan:
%In order to lower workplace stress and continue advancing in therapy, the client agreed to set specific objectives for themselves. They plan on talking to their manager about ways to manage their workload or address any outstanding concerns. Additionally, they will begin practicing meditation four times a week during their lunch breaks, as a means of managing stress and promoting relaxation.% &Continued exploration of these& and other stress reduction &strategies will be a focus in future sessions.&

Hmmm...  My take-away is that this needs more work (that's fine); I want to know why they have to report to LinkedIn, Facebook, Gravatar, and Word Press while I'm logged in and what they report; and the system IS inventing minor elements that I did not tell it to add.  For example, while I reported the client was overwhelmed and stressed, I did not say the client was open and honest about it.  I told the system the client was "progressing", but never said that increased levels of stress were reported in this session.

It occurred to me this morning that by the time I fill out the form and write two or three sentences, I've already done all the work that is needed for an official note (after adding start and end times, diagnosis, name, client age, and a few other elements to the form).  There is no need to convert it all to narrative -- it can stay in form factor mostly.

So -- while I want an AI I can trust to help with notes (and this one may grow into such) -- right now the effort of getting it to create a note is about exactly equal to the effort of just writing it myself anyway.

-- Michael
 

A few days ago I sent out an email on possible criteria for using AI to help write progress notes. To my way of thinking it boils down to three criteria:

  1. Security: Sending client data to an AI in the cloud is obviously not okay. Questionable even with a BAA agreement (or too expensive like Mentalyc – the first service I have seen for this purpose). It could work if the AI is downloaded to your computer and does not communicate with the Internet on its own.
  2. Creativity: AIs tend to add their own information beyond what you specify to whatever they write. This does not work in a progress note.
  3. Worth It: The effort of providing the AI with the information to write a progress note needs to be less than the effort of just writing it yourself.

So… I’ve been experimenting…

Obviously – I’m using fake client data. Vacuna is an AI that can be downloaded to your own laptop to run. I’m testing it online to see if that is worth doing.

Also – I’m not trying to write great progress notes right now – I’m just testing to see if a) the AI (Vacuna) is capable of not adding creative elements to what I want it to write, and b) can write a note without me spending more effort on it than just writing it myself.

ROUND #1: Trying to get Vacuna to understand not to create fake items in the progress note.**

PROMPT 1: Please write a paragraph with the following facts. Do not add additional facts or get creative. Marie is 32 years old. Has depression. Has anxiety. We practiced breathing exercises, CBT, and guided visualization.

VICUNA 1: Marie is a 32-year-old woman who has been struggling with depression and anxiety. As part of her treatment, we have been practicing various techniques, including breathing exercises, cognitive-behavioral therapy (CBT), and guided visualization. These techniques have helped Marie to better manage her symptoms and improve her overall well-being. By learning how to breathe more effectively and calm herself down when she feels anxious, Marie has been able to reduce her reliance on medication and feel more in control of her emotions. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played an important role in Marie's recovery and will continue to be useful tools for her as she continues her journey towards wellness.

PROMPT 2: Stick to only information provided in the prompt and try again please.

VICUNA 2: Marie is a 32-year-old woman who has depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her. These techniques have helped her manage her symptoms and improve her well-being. By practicing breathing exercises, Marie has been able to reduce her reliance on medication and feel more in control of her emotions. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played an important role in Marie's recovery.

PROMPT 3: Marie is not on medication and her symptoms remain stable. Please try again thanks.

VICUNA 3: Marie is a 32-year-old woman who has depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her to help manage her symptoms and improve her well-being. These techniques have helped Marie to better control her anxiety and depression symptoms without the need for medication. By practicing breathing exercises, Marie has been able to calm herself down when she feels anxious and reduce her stress levels. Through CBT, Marie has been able to identify negative thought patterns and challenge them, leading to a more balanced outlook on life. And through guided visualization, Marie has been able to visualize positive outcomes and increase her motivation and hope for the future. These techniques have played a significant role in Marie's recovery and will continue to be useful tools for her as she maintains her well-being.

PROMPT 4: Marie has not yet experienced improvement. Please try again thanks.

VICUNA 4: Marie is a 32-year-old woman who has been struggling with depression and anxiety. We have been practicing breathing exercises, CBT, and guided visualization with her in an effort to help manage her symptoms and improve her well-being. While these techniques have potential benefits for many people, unfortunately, Marie has not yet experienced any improvement. Despite our best efforts, we have not been able to help her reduce her symptoms or improve her overall well-being. We will continue to work with Marie and explore other treatment options to help her manage her symptoms and move towards recovery.

So, yeah, not working so far at all... [I do get it to work further down in the note.]

ROUND 2: Getting Vacuna to just rearrange what I write.**

While the main point of psychotherapy is for the client to get BETTER, sometimes they don't for awhile. Some clients with severe conditions need ongoing supportive therapy to simply maintain their highest level of functioning without backsliding.

When this happens, the clinician has to find new ways to write the same thing again, and again, and again...

Why? Because insurance auditors frown on cutting and pasting the same exact old text into multiple notes.

In this unfortunate situation, Vicuna actually does fairly well in this sample:

PROMPT: Please reword the following paragraph changing some words and sentence order, but using the exact same information facts and adding nothing: Pete is a 45 year old electrician reporting continuing depression. Symptoms remain unchanged from last session. Today we discussed his workplace frustrations at length. He continues to blame workplace stressors for his mood and problems with his family.

VICUNA: Pete, who is 45 years old and a electrician, reported continued symptoms of depression during his previous session. The symptoms have remained unchanged since the last time he visited. During this session, Pete and his therapist discussed in detail his workplace frustrations. Despite this, Pete continues to attribute his mood and problems with his family to workplace stressors.

Success!

ROUND #3: Retrying Round #1 (Trying to get Vacuna to understand not to create fake items in the progress note.)

Okay -- so now I may have the right wording to keep Vicuna from adding elements to the note! To make this worth it, I would need to be able to shorten/bullet-point my prompt. Maybe have the AI take data from a point and click tablet form I fill out.

Why not just use the point and click form? Some auditors require written text -- not just checkbox forms. Also -- this may just be best practice for notes to capture more of value.

Note how random the right "magic formula" is for getting an AI to understand. In Round #1 I clearly told Vicuna not to invent information not given to it (no luck). Below, I have stumbled upon the right word combination:

PROMPT 1: Please reword the following changing some words and order, but using the exact same information facts and adding nothing: Tom is 34 years old, a plumber, reports continuing depression, symptoms remain unchanged, we discussed his workplace frustrations, he blames workplace stressors for his mood and problems with his family.

VICUNA 1: Tom, a 34-year-old plumber, reported ongoing symptoms of depression during his latest session. The symptoms have remained unchanged since his last session. During the session, Tom and his therapist discussed his workplace frustrations in detail. Tom continues to attribute his mood and family problems to workplace stressors.

STARTING OVER TO SEE IF I CAN JUST LIST ELEMENTS WITHOUT WRITING MUCH:

PROMPT 2: Please reword the following changing some words and order, but using the exact same information facts and adding nothing: Tom, 34 years old, plumber, continuing depression, symptoms unchanged, discussed his workplace frustrations, he blames workplace stressors for mood and family problems.

[Note how I just listed data with commas between after the initial sentence.]

VICUNA 2: Tom, who is 34 years old and works as a plumber, has been experiencing ongoing depression with unchanged symptoms. He discussed his workplace frustrations, citing workplace stressors as the cause of his mood and family problems.

MOSTLY SUCCESSFUL!!

So now I have the AI not inventing garbage to add to the progress note. Would need to run this AI from a laptop computer making sure it sends nothing back out to Internet for medical data security HIPAA reasons. This might be useful for notes that are 100% written, and for point and click forms with a bit of text added.

It would be better if the AI could take information from a point and click form. It does seem to take 90% of the effort of just writing the note myself!

This was a quick demo, so I was not trying to write a beautiful note -- just test if the darn thing could write sentences from lists and NOT invent information not provided.

1
MI: Nod and Smile (lem.clinicians-exchange.org)
 

I hear a lot of stories of why people leave therapy. Therapists who do too much nodding and smiling without saying anything ever seems to be high on the list.

I get it -- some clients just need to be heard and validated -- but there needs to be a balance to stay human!

Then there was the time I was reading a chart and saw a medication increase along with a note to the effect of "talks with a goddess". The client was Neo-Pagan and that's NORMAL for that spiritual community!

 

Thank you Dr. Pope as always for your summaries.

............... Apple News includes an article: “The Thing My Therapist Said That Changed My Life—Fifteen Examples” by Amanda Robb.

Here are some excerpts:

We’re all for doing the work, showing up and sitting in that chair (or lying on that well-worn Mies van der Rohe couch) and digging into our psyches to unearth our emotionally healthiest selves.

But sometimes a single statement or question pierces right through your onion layers and serves as a touchstone for the rest of your life.

  1. When you don’t know what to do, do nothing

“This has helped me from saying or doing the wrong thing in difficult or emergency circumstances. Simply waiting a beat until I’ve had enough time to think and process a situation allows me to make better choices.” —Tiffany M, 48, New Rochelle, New York

  1. You get to choose the type of relationship you have with ____ (fill in the blank)

“My parents divorced when I was about 18. When I was in my early 20s, I found out why. My father is gay. This was nearly 40 years ago, and I didn’t know how to react to my dad and his new partner. I knew I wasn’t comfortable with my siblings’ reactions, but I [still] loved them. And I realized that I loved my dad and I was happy for him. We’re close to this day. It seems like simple advice, but it was a powerful realization for me at the time.” —Kathryn R., 59, Burlingame, California

  1. Get outside and walk

“I was a depressed teen, and my therapist told me I had to walk to and from her office from my house, which was 15 to 20 minutes away on foot. On the way there, it allowed me to focus on what I wanted to talk about in the session. On the way back, it helped me process and release what had happened in the session. It was just good for my overall mental health, and I am still exercising for my mental health.” —Victoria V., 53, Bethlehem, Pennsylvania

  1. And what was the crime?

“I do a fair amount of Monday-morning quarterbacking, telling myself, I should’ve done this, not that, and then beating myself up. And my therapist would say this in her lovely English accent, and I’d realize there really was no catastrophe.” —Pilar G., 53

  1. Just do it tired

“I was in group therapy, and the therapist gave someone else this advice. But it resonated with me because you can come up with a million excuses for not investing in yourself because of where you are. ‘I’m too tired’ is a common one, an easy one. And sometimes you really are exhausted and need to rest. But most of the time, you’re not that wiped out. So just go do whatever it is. Be out there. Be a part of things and see what that brings.” —Sue K., 61, New York City

  1. Don’t get on the roller coaster, but always be waiting for them on the platform

“Advice for raising four daughters, including a set of twins. Of course, I did get caught up in their drama sometimes, but remembering this often helped me take a step back from it.” —Kathy I., 60, Charlotte, North Carolina

  1. Okay, but at what cost to you?

“This is what my longtime therapist, Ruth, asks when I tell her I’ve taken on too much or I’m tolerating something difficult because it’s easier than confronting someone or admitting that I’m diminishing myself. It instantly re-centers me (I picture myself as that dot in Google Maps) and reminds me that my emotions and energy are worth protecting.” —Jennie T., 52

  1. Not my circus, not my monkeys

“My life coach gave me this advice. I was learning to say no to people, but some didn’t accept it! They would give me a whole backstory and reasons I should change my answer to yes. This quote reminds me that I can’t change anyone’s reaction to my responses to things, but I can stick to my responses.” —Karon G., 47, Bayonne, New Jersey

  1. With a good book, you’ll never be lonely

“This advice from my therapist after I got divorced resulted in my starting a book-related media company.” —Zibby O., 46, New York City

  1. Aren’t you curious about what is around the corner for you?

“I had just experienced a serious traumatic event and was contemplating suicide. I still turn to this thought in dark times.” —Katherine K., 57, Las Vegas

  1. You can hold two things at once

“I tend to think about things in categoricals—a career hazard, if you will. We are on time, or we’re late. We are on budget, or we’re not. It’s great for deadlines but bad for feelings. Over the past few years, I’ve had to figure out how to live alongside immense grief, and I remember telling my therapist how guilty I felt about being excited for an upcoming event. ‘You can hold two things at once,’ she said, and it sounds so simple, but it gave me a way to wrap my brain around feeling two diametrically opposed emotions. I can be sad about what isn’t while being excited for what is. It’s useful all the time. Two things can be true, and we can acknowledge both of them.” —Paulie D., 36,

  1. Don’t compare your insides to other people’s outsides

“I use this constantly and repeat it to my children. It’s especially useful when I’m with someone who is incredibly intimidating and I’m feeling like a complete loser.” —Lisa C., 64, New York City

  1. No one else is going to fight your fight

“My husband had left me. Immediately, I started seeing myself only as a victim. All I felt was self-pity about how badly I’d been betrayed; all I did in therapy was whine and complain. After about six months, my therapist said this to me, and a light bulb went off in my head. If I didn’t stand up for myself, I would be immobilized forever. I would be stuck not being able to trust anyone. Most importantly, I wouldn’t be able to make a new life for myself.” —Mary S., 63, Bozeman, Montana

  1. Always follow the advice flight attendants give: Put on your own oxygen mask first, then help others around you

“My brother-in-law is a therapist, and he says this is among the most common advice he gives. I can overextend myself trying to help other people and wind up neglecting to take care of myself and my stuff, which can make me useless all the way around. This helps me keep first things first.” —Jonna A., 52, Reno, Nevada

  1. We all have something from our childhood that we had zero control over

“You couldn’t control anyone’s behavior—what they said or how they acted. What you do have control over as an adult is how you allow it to affect the rest of your life, how you act and react to things. This changed my whole way of thinking and allowed me to be in control of my life!” —Brenda S., 59, Nassau, The Bahamas

Ken Pope

Ken Pope, Nayeli Y. Chavez-Dueñas, Hector Y. Adames, Janet L. Sonne, and Beverly A. Greene Speaking the Unspoken: Breaking the Silence, Myths, and Taboos That Hurt Therapists and Patients (APA, 2023)

.................. Merely reposted by: Michael Reeder LCPC Baltimore, MD

#psychology #counseling #socialwork #psychotherapy @[email protected] @[email protected] @[email protected] @[email protected] @[email protected] #psychiatry @[email protected] #mentalhealth #graduatestudents #PsyNP #doctors #nursepractitioners #OMHC

[–] [email protected] 1 points 1 year ago

Doxy is technically HIPAA compliant according to them and I can't PROVE otherwise.

In October 2021 -- logging in as a CLIENT -- I traced (via Pihole and the Lightbeam Firefox plug-in) their website having my web browser contact connections to Google (multiple), Youtube (multiple), Facebook, Doubleclick, Hotjar, Mixpanel, and Segment ad networks/trackers/data aggregators. Heavy additional use of outside support tools from Google, Amazon (their web hosting provider), Cloudflare, Cloudfront, and other outside supporting services.

There was just no excuse for that from a company only providing medical telehealth.

Since then Doxy seems to call on fewer outside supporting services, and last I looked (April 2022) they ran their data tracking services through one specific company -- which could then redistribute data to all the above companies. Or not.

The devil here is in what constitutes Protected Health Data (PHI). In 2022 Doxy privacy policies discussed only collecting "anonymized" data and no PHI. Sounds great. However, please see:

Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-online-tracking/index.html

This HHS and OCR guidance includes the sorts of 3rd party tracking technologies DOXY is likely referring to in their privacy policies.

Then of course, there is this: Yes, someone really did name their service Doxy ("Doc See Me" according to the company). There are several double meanings here. Doxx or doxxing -- hacker slang for spreading sensitive private information all over the Internet to defame someone. Webster's Dictionary -- Doxy -- a prostitute. https://www.merriam-webster.com/dictionary/doxy

No disrespect intended to sex workers in the use of the possible slur "prostitute" here.

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Doxy.me Privacy Considerations (lem.clinicians-exchange.org)
submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]
 

Here is a posting or two from April 2022 when I took a look at Doxy.me privacy policies in force at that time. I am of course not a lawyer and could misunderstand something. Maybe.

As you read this, please keep in mind: Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-online-tracking/index.html

This HHS and OCR guidance includes several sorts of 3rd party tracking technologies possibly in use by Doxy.

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To be crystal clear -- I am NOT accusing Doxy of breaking HIPAA or other laws, sharing PHI, or sharing video content. I am "accusing" them of doing exactly what they allow themselves to do in their "privacy" policy -- communicate "de-identified and anonymized" data to 3rd parties having little to nothing to do with the operation of the service. The huge problem is that "de-identified and anonymized" data can be easily reattached to client names by any data broker worth their salt with a big enough database.

-- Michael

On Thu, Apr 14, 2022 at 12:54 AM Michael wrote:

https://doxy.me/en/privacy-policy/

Picture me having an angry laugh (at Doxy, not you) as I read this "privacy"policy. It's ridiculous.

In summary: They give themselves permission to do quite a lot, and by using their product, you are consenting to it. They say they are "anonymizing" everything -- but what good is that if the data can be used to easily reconstruct client identity? They don't say they are sending along tracking cookie data to 3rd parties, but they give themselves permission to do it.

A few choice pointers:

"This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information—when You use the Doxy.me Service or visit this web site"

Your permission is granted...

............................

"Usage Data is collected automatically... Usage Data may include information such as Your Device’s Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. However, this Usage Data is de-identified and anonymized and not linked to a particular data. As such, it is not considered personal information; it is incidental to providing the Service."

Several Internet security sources point out (sorry -- I don't have a reference immediately available) that when data brokers accumulate several data points on you (such as browser type, IP address, "other diagnostic data") that it can act as a unique fingerprint to figure out who you are. Keep in mind that data brokers track across several websites across time. This is exactly the sort of information that cookies are commonly used for to store and pass along.

Internet Protocol address -- If a user happens to have a static IP address, this is a unique identifier of the user. If its not static, it still serves to pinpoint the general geographic area the person is in (unless a VPN is used) and can be combined with other data to identify the person.

Unique device identifiers -- Each device (laptop, smart phone, etc.) has a unique serial code that identifies it. If this information is being passed along to 3rd parties, its a unique fingerprint of the person.

Let's take an easy fictional example -- let's say a client creates a Google account. In the process of creating the Google account, the client enters their name. Let's say Google also captures their unique device identifier at that time. Now then, if the unique device identifier is passed along to Google whenever that person visits a website (say doxy.me for example), Google knows the name of the person visiting the website because its already in Google's database.

"de-identified and anonymized" data -- Sure. Internet Protocol address, browser type, browser version, unique device identifiers, and other diagnostic data do not have the client's name attached -- or any other PHI data. But so what -- the data broker already has a database to readily reattach the client's name when/if this information is provided.

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"We may also collect information that Your browser sends whenever You visit this Website "

Well, I don't know -- does this mean they can capture anything else your web browser is sending out at the time you are connected to their website?

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Cookies: "Any use of Cookies – or of other tracking tools – by Us or by the owners of third-party services used by Us serves the purpose of providing the Service as requested by You."

Hmmm... Slippery. We are requesting/consenting to anything they do as defined earlier in the document.

From: https://doxy.me/en/cookie-policy/ " Please be aware that some Cookies are required to use the Doxy.me Service; some are useful but not mandatory to measure and improve performance; and some are used for advertising or marketing activities that customize information based on your interests."

So -- yes -- they ARE using cookies to advertise and market to our clients.

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They do at least promise not to pass along PHI or name information.

They may or may not be passing along the above information to 3rd parties, but my September 2021 investigation showed that their servers WERE contacting 3rd parties (some known to be data brokers / ad networks). SOMETHING was passed along.

-- Michael

On 4/13/2022 5:24 PM, NAME REDACTED__ wrote:

Based on Michale's recent post, I contacted the legal office at doxy.me to ask whether doxy.me does the following:

"Doxy.me reports out cross-site tracking cookies to at least 10+ different services including Google, YouTube, Facebook, LinkedIn, and Hotbot."

The legal department directed me to their policies here:

https://doxy.me/en/privacy-policy/

Please look at this page, especially the sections labeled "If You are a Provider" and "If You are a Patient."

I could not find anything to indicate that doxy.me shares cookies or any other information with anyone.

If anyone can find specific information to the contrary in doxy.me's policies, please share.

Thank you-- NAME REDACTED

#psychology #neurology #socialwork #psychiatry @[email protected] @[email protected] @[email protected] #mentalhealth #psychotherapists @[email protected] #cookies #tracking #hacking #3rdpartytrackers #HIPAA #privacy #dataprivacy #webbeacons #telehealth #video #doxy #healthcare

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submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]
 

UPDATE: Zoom Video and Zoom Info are TWO DIFFERENT companies. Sorry everyone.

Still not a bad idea to get out of their database however.

+++++++++++++++++++

This is Zoom's privacy policy (at least for the USA). It is an amazing piece of legal engineering granting them the rights to buy, sell, and gather just about any data about business users they want -- including listing you in a Business or Professional Profile (the "directory"):

https://www.zoominfo.com/about-zoominfo/privacy-policy

This is their form to opt-out of all tracking in their database which they use to sell your information to 3rd parties. Somewhat ironically, this page won't work unless you turn-off Privacy Badger and Ghostery web browser plug-ins:

https://www.zoominfo.com/privacy-center/update/remove

If you use Zoom at work through a business account and don't wish to be listed, consider opting out. They are also collecting information from around the Web outside of Zoom apparently to help build out your profile.

#psychology #neurology #socialwork #psychiatry @[email protected] @[email protected] @[email protected] #mentalhealth #psychotherapists @[email protected] #cookies #tracking #hacking #3rdpartytrackers #HIPAA #privacy #dataprivacy #webbeacons #videoconference #televideo #telehealth #zoom #databrokers

 

So... no safe topics in politics, but maybe that is okay.

Keep it reasonably polite and safe and tied to psychological/counseling topics.

There may be a few elbows thrown in this community (and NONE of the others) -- so you are warned. Perhaps a good place for pseudonyms...

In the USA, most of the professional associations are working on agreements for psychotherapists licensed in one state to be able to practice in other states. This is mostly due to shortages of counselors and the realization that telehealth works.

The Psychologists have PSYPACT, Professional Counselors have the Interstate Compact, and Social Work is building one too.

I'm wondering:

a) Just how long interstate counseling agreements are actually going to hold-up between Red states and Blue states?

b) If counselors in Blue states are going to be subject to extradition when they violate Red state laws (not telling parents a kid is transgender, discussing abortion, etc.)

[–] [email protected] 7 points 1 year ago

Self plug: Mental health instance -- members must be verified to be employed in mental health professions. lem.clinicians-exchange.org .

[–] [email protected] 3 points 1 year ago

Madcow -- While you are not wrong, we are talking about the unwashed masses here who are not necessarily savvy. "Private chat" really should have been.

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