The internet's fine - the web's the problem.
ssh, Call of Duty, email, random voice-call software on strange ports - all of them work fine. People have problems with websites.
Plenty of websites of course are fine, the problems present when people use search engines and find a bunch of guff written by a bot, Paywalls, and sign-up screens.
They say the best way to predict the future is to create it, so if you want to help there, 'make good art', write and share good content, don't feed the machine. Sounds like you're doing that already if you're on Lemmy.
And if you want to check out a quieter corner of the internet, where things aren't all in-your-face-sing-up-click-here-now-NOW-DOIT...download the lagrange browser and check out Gemini. It's a mostly plain-text protocol, where people read and write, and sometimes share whacky music.
I feel like the Malkavians need mechanical solutions for these problems.
On derangements: something like 'you go mad when it's a full moon' is vague. I feel like it'd be easier with a just any system, for example 'renew all Willpower during a full moon, but lose one each scene thereafter', which encourages the player to try just about anything during that night.
Twisting the mechanics also means the player doesn't lose agency by thinking 'oh well, time to act crazy I guess'.
On the combat problem: I feel like this is a symptom of a larger problem with the system. Combat has a system - it has levers everywhere which do things. Nothing else does, and you can't push buttons which aren't there.
I've solved the second problem by replacing Combat rules with general 'Contest' rules -- a single system for Extended and Resisted actions, which works for Investigations, competing companies, or snide remarks at Elysium...and sword fights, if you must.