High fees, inconsistent/false advertising, burdensome chores? When was this article written, 2017? This has been the state of Airbnb for half its lifetime. There was a year, maybe two, at the very beginning where it truly was "crashing at your friend's place", in the same way Uber was "getting a ride from a friend". Both have become full time corporate institutions with wage slaves pushing a product that's somehow worse than the original problem (generally due to the lack of regulations around these "gig economy" alternatives), at the detriment of communities and others who attempted to make a living "playing by the rules".
At this point, if you're using Airbnb, not only are you impossibly ignorant of the problem, you're actively contributing to it.