this post was submitted on 26 Aug 2023
25 points (100.0% liked)

Lemmy Shitpost

26643 readers
3629 users here now

Welcome to Lemmy Shitpost. Here you can shitpost to your hearts content.

Anything and everything goes. Memes, Jokes, Vents and Banter. Though we still have to comply with lemmy.world instance rules. So behave!


Rules:

1. Be Respectful


Refrain from using harmful language pertaining to a protected characteristic: e.g. race, gender, sexuality, disability or religion.

Refrain from being argumentative when responding or commenting to posts/replies. Personal attacks are not welcome here.

...


2. No Illegal Content


Content that violates the law. Any post/comment found to be in breach of common law will be removed and given to the authorities if required.

That means:

-No promoting violence/threats against any individuals

-No CSA content or Revenge Porn

-No sharing private/personal information (Doxxing)

...


3. No Spam


Posting the same post, no matter the intent is against the rules.

-If you have posted content, please refrain from re-posting said content within this community.

-Do not spam posts with intent to harass, annoy, bully, advertise, scam or harm this community.

-No posting Scams/Advertisements/Phishing Links/IP Grabbers

-No Bots, Bots will be banned from the community.

...


4. No Porn/ExplicitContent


-Do not post explicit content. Lemmy.World is not the instance for NSFW content.

-Do not post Gore or Shock Content.

...


5. No Enciting Harassment,Brigading, Doxxing or Witch Hunts


-Do not Brigade other Communities

-No calls to action against other communities/users within Lemmy or outside of Lemmy.

-No Witch Hunts against users/communities.

-No content that harasses members within or outside of the community.

...


6. NSFW should be behind NSFW tags.


-Content that is NSFW should be behind NSFW tags.

-Content that might be distressing should be kept behind NSFW tags.

...

If you see content that is a breach of the rules, please flag and report the comment and a moderator will take action where they can.


Also check out:

Partnered Communities:

1.Memes

2.Lemmy Review

3.Mildly Infuriating

4.Lemmy Be Wholesome

5.No Stupid Questions

6.You Should Know

7.Comedy Heaven

8.Credible Defense

9.Ten Forward

10.LinuxMemes (Linux themed memes)


Reach out to

All communities included on the sidebar are to be made in compliance with the instance rules. Striker

founded 1 year ago
MODERATORS
 
top 18 comments
sorted by: hot top controversial new old
[–] [email protected] 7 points 1 year ago (3 children)

Out of date tbh - It's never a labyrinthine phone tree anymore, it's a "natural speech" based menu that can never help with more than the most basic inquiries like "how much is my bill?" and still stubbornly refuses to put you in the queue for a real person.

[–] [email protected] 2 points 1 year ago (2 children)

Sometimes cursing will get you connected to a human.

[–] [email protected] 3 points 1 year ago (1 children)

I'm my experience it'll just hang up

[–] [email protected] 1 points 1 year ago

It doesn't even take swearing for some of them - I had one earlier this week that hung up on me when I tried pressing zero to see if that got me anywhere. Touchier than humans.

[–] [email protected] 1 points 1 year ago

I've found that "new customer" sometimes gets you a human quicker..

[–] [email protected] 1 points 1 year ago

Speak to a representative. “Sorry I didn’t understand that”

[–] [email protected] 1 points 1 year ago (1 children)

Love to scream at my phone because the fucking robot can't understand me.

Key presses are so simple! Why do I have to talk to the dumb fucking robot?!

[–] [email protected] 1 points 1 year ago

It's astounding how universal this hatred is. No one likes these things except the people who think it saves on labor costs (which, does it even? they're replacing a menu that was already automated...)

[–] [email protected] 4 points 1 year ago

I can live with hold music even for an hour because I can keep it in the background.

The absolute WORST is when they play some music for 30 seconds, then the music stops, cutting to some voice recording peddling some bullshit like "try out [Product]!" or "Use our new mobile app!". I can't focus on anything else with it in the background because I think each time it cuts the CSR might have picked up the line.

[–] [email protected] 3 points 1 year ago

My personal pet peeve is when they play an ad before giving you the menu options.

First, wait thirty seconds for them to tell me how great their mobile app is. Then listen to the options, pick one, find out I picked the wrong one, and have to go back up one level. Now I have to listen to the ad again before I can hear the options.

I don't care how proud you are of your app, I wouldn't be calling you if I could solve my problem with it.

[–] [email protected] 2 points 1 year ago

I once waited on hold for Microsoft support for 6.5 hours.

Fun fact: After hour 3 they stop playing music.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

https://papercookies.itch.io/coldline You also can conquer the Labyrinthine

[–] [email protected] 1 points 1 year ago

sounds like they messed with Louis Rossman

[–] [email protected] 1 points 1 year ago (1 children)

I remember there was a post where someone said if you yell a bunch of profanity into the phone then you skip the wait. Never tried it yet but if someone wants to give it a try let me know if it works out.

[–] [email protected] 1 points 1 year ago

It used to work at Apple tech support like a decade ago. I know bc I worked IT and our little program gave us a heads up about A: how long people had waited in cue and B: if they had cussed a.k.a were angry. When angry customers got to me there'd be a little angry emoji on the screen lol and those customers still tended to be cussing when I picked up. Anyway, I was always told that was how you skip cue and confirmed bc on days where the average wait time for a cx was say 20 minutes I'd get angry cussers that had only been in line for a few minutes. On the flip side I can confirm this doesn't skip cue for Verizon (noticeably) as I've cussed that robot 10 times to no avail. Dmv doesn't care either, but Apple once did.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)

Hello…it is AutoGPT calling on your behalf.

[–] [email protected] 1 points 1 year ago (1 children)

Hello ...it is AnswerGPT answering on our behalf.

[–] [email protected] 1 points 1 year ago

Right. Then the AIs will both realize they can skip the call and just direct communicate.