this post was submitted on 26 Sep 2024
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My dad uses Google Maps, and he mentioned that it seems to be getting worse. Like, giving him directions that are obviously worse than alternatives. Has anyone else here experienced this?

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[–] [email protected] 78 points 2 months ago* (last edited 2 months ago) (3 children)

Makes sense. Google has been replacing skilled engineers with tail-eating AI regurgitation engines, which are getting progressively worse as they eat their own shit.

But I've been told those regurgitation engines are about to get really smart and replace all skilled labor.

So maybe it'll be fine.

Or maybe, as we've already started to see, more and more useful stuff will only be available via the Internet wayback machine, until they kill it.

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[–] [email protected] 49 points 2 months ago (1 children)

Google/Waze will volunteer users to take alternative routes to scout out ways around congestion. It can be a better route, but you are the guinea pig, so you can get the short end of the stick.

There also is learned driving habits that may inform routing choices.

[–] [email protected] 18 points 2 months ago (1 children)

That's pretty interesting about the scout cars.Is there any sort of indication thats what they're doing? I will say given Google's track record I wouldn't put it past them to intentionally route traffic near where their paid advertiser's money comes from.

[–] [email protected] 19 points 2 months ago (1 children)

No indication except for knowing the area and being sent a strange way that doesn't make sense to you.

The routing is ambivalent to advertising money. The driving data they sell informs where advertisers put money. Horse, then cart; not cart, then horse.

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[–] [email protected] 37 points 2 months ago (1 children)

Yeah, twice this month. It's taken me through a dirt road (where we got stuck in the mud) and a closed road. Its also told me to turn at places where I cannot or where I must not. I've also checked that the car directions are selected and not "bike" or something else.

[–] [email protected] 10 points 2 months ago (3 children)

A few weeks ago I talked with a big truck driver and he said that Google maps sent him through a mud track. At the end the truck got stuck between two village houses. He lost one our to get out with the help of several neighbors. Its time to change to "Organic maps" or Osmand.

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[–] [email protected] 36 points 2 months ago (1 children)

Am from Malaysia and since the road and street is named using local language(bahasa malaysia), google now read out the full road name in terrible accent and pronunciation it took 3 or 4 times longer to finish an instruction readout, which in some case you will miss your turn. The instruction sometime couldn't even fit on the UI because the road name is just so long. It also read out which lane you should take just for turning. Before the change i can easily navigate the confusing city of Kuala Lumpur because the instruction is clear and concise, now i have to fight with the instruction because 3rd quarter of the time it's a language i can't recognise due to the terrible pronunciation.

Ohh did i mention the ads? They found a way to sneak ads into navigation. Now if you want to turn left 500m ahead, instead of telling you "turn left" , they will tell you to turn left after "xyz shop". Now you will be looking for that shop instead of turn left. The app is maintained by techbros that never drive

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[–] [email protected] 35 points 2 months ago

I was in New Mexico recently and Google Maps gave me a route from Bandelier National Monument to Santa Fe that included a β€œshortcut” through the Los Alamos National Laboratory campus. I got to meet a security guard.

So, yes. I would say I have experienced this.

[–] [email protected] 29 points 2 months ago (9 children)

Yes, it is. I use it every day to visit multiple locations. My personal pet peeve is when it displays "In 1.5 miles, continue straight". On a road where there's no changes in that distance. That's not part of the directions, that's just continuing. Not only is it unhelpful because I can't not do this "step", but I can't see the next, actual step, which could be "In 200 ft, turn left" and won't know which lane to be in.

I can't prove it, but I think at some point they applied an automatic algorithm that added intermediate steps to all their routing (for when a road curves a certain way, etc), but it was too aggressive and not human-reviewed.

[–] [email protected] 13 points 2 months ago (1 children)

I do a lot of highway driving. It'll frequently tell me "in X miles take the exit towards [whatever]" but it will refuse to tell me what exit number I'm looking for until I'm within a mile or two of it. This is frequently a problem when I have exits with A/B/C branches which is often. I don't give a shit if I'm exiting towards I40, just tell me I'm exiting on 13B, and tell me that from the beginning.

It used to do this, it changed a couple years ago, and I've been pissed off about it every time I've had to drive somewhere since then.

It'll also randomly change voices on me, it'll flip flop constantly between the American accent and a thick British accent. No rhyme or reason to it either, it'll be a different voice on the same turn on a different day. Drives me nuts.

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[–] [email protected] 9 points 2 months ago (1 children)

There's a part of a highway near Denver where it'll tell you to take a "slight right to stay on highway", and there is literally no possible turn or off ramp there.

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[–] [email protected] 28 points 2 months ago (4 children)

There's an option to prefer fuel saving routes, which are worse most of the time. This was a kinda recent chance and it is enabled by default, try to disable it and see if it helps

[–] [email protected] 18 points 2 months ago (3 children)

It does indicate the "fuel efficient" route pretty clearly though, and always gives multiple other options including the quickest one that isn't as efficient. If this is what's causing the issue, OP just needs to look closer at what's on their screen.

[–] [email protected] 41 points 2 months ago (2 children)

needs to look closer at what's on their screen

IT guy here. The number of tickets I could close with this as the root cause.

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[–] [email protected] 8 points 2 months ago

Fun fact, they let you tell them what kind of vehicle you have for the fuel efficient route. So when we told it we have a PHEV, it started recommending more surface streets than highways. Kinda cool.

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[–] [email protected] 26 points 2 months ago (1 children)

This isn’t a new thing but I hate anytime it asks me a question. I’ll be driving through an accident scene trying to work out where the cop directing traffic wants me to go and if I’ll need to go a different way because the turn I was gonna make is blocked off and at that precise moment google maps decides it’s a great idea to cover the bottom half of the screen with a β€œis tHeRe sTiLl An aCcIdEnT hErE?”

If it’s illegal to use your phone while driving it should be illegal for navigation apps to suddenly require interaction in the middle of navigating.

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[–] [email protected] 23 points 2 months ago

It's definitely been getting worse. The written directions aren't always accurate. Exits sometimes have the wrong label. Lanes are missing on the highways when they merge and separate.

I've also seen a similar thing with routes not always showing up or giving bad directions. It attempted to take me through a school bus barn and even through someone's yard once.

[–] [email protected] 20 points 2 months ago

Yep. Multiple times I have had Google maps direct me to back employee only entrances instead of the regular entrances. Sometimes it seems like Google doesn't even recognize that the front entrance even exists.

[–] [email protected] 19 points 2 months ago (6 children)

I'd like to recommend 'Magic Earth' to everyone, who wants a privacy respecting Maps alternative with trafic data. I used it on several >500km trips and it only misguided me once. It uses OSM maps and can navigate offline.

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[–] [email protected] 19 points 2 months ago (7 children)
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[–] [email protected] 19 points 2 months ago (3 children)

It coincides with their switch to more and more "AI" black box models. Whereas before they would use a hand-tuned heuristic model to describe whether you are turning, merging, or continuing on a road, they just use a less correct but automagic model where they still inevitably have to tune it a whole lot but it is "AI" so it has the approval of the petty lords of management.

Incorrect entrances and closed roads are another example. They're just using satellite and street level imagery and tossing it at some models that spit out things like "door 99% confidence" and "road 98% confidence" while neglecting the question of, "are you actually allowed/able to use this?"

PS under basically every correct answer in this category is a team of poorly-paid "labelers" whose answers directly turn into the data in the map. Your door-that-is-not-an-entrance was marked entrance because someone making $8/hr only had 10 seconds to review before moving to the next question.

[–] [email protected] 8 points 2 months ago

Semi recently had mine try to take me through a private business parking lot which was entirely fenced off, and didn't even connect on the other side. That was... confusing, to say the least.

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[–] [email protected] 18 points 2 months ago* (last edited 2 months ago) (2 children)

Personally, I’ve been seeing way more markers when you zoom in for bigger businesses meaning they are probably going heavy on pay to show.

[–] [email protected] 8 points 2 months ago

Not to mention my saved places aren't permanent markers in the map. I'll zoom in, still can't see it. Search for it, oh look, there it is, right where I was zoomed in

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[–] [email protected] 16 points 2 months ago* (last edited 2 months ago) (2 children)

They switched from giving you the fastest route by default to giving you the one that uses the least gas.
They also now offer alternative routes that take you past businesses which paid money to Google.

[–] [email protected] 10 points 2 months ago (4 children)

That's in your trip options "prefer fuel efficient route". You can turn it off.

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[–] [email protected] 16 points 2 months ago

Yes. I'm not the only one! Maps drives me crazy. As pedestrian it's borderline unusable especially in European old Cities where there are .... actual pedestrian only pathways.

Organic Maps is a game changer here!

[–] [email protected] 14 points 2 months ago

Yes.

They will often display prompts while driving that are on a timer "suggesting" route changes or alternates and auto selecting yes.

To abbreviate massively and not dox myself, this caused me serious financial harm as a road trip rerouted onto roads unsafe for my vehicle.

I loathe Google and many tech companies for their sheer and ardent refusal to have proper customer service, or any method of customer feedback. A/B testing will never tell you that the top navigation directions should focus on the major high numbers and road names, not what road segment you are on. I need to know what lane to be in for my next turn in 5 miles, not how many times I will fade merge between segements only to have you finally tell me the lane when I'm a quarter mile away.

Google Maps is fucking awful in so many ways that are inexcusable, and worst of all they were allowed to fucking buy more of their competitors. Right now Magic Earth is a distant also ran in this field, and due to Google's massive proprietary features always will be without support.

And I haven't even mentioned how my map results are plastered with promoted ads and locations. Which is just useless and infuriating when I am searching for a specific placename.

[–] [email protected] 13 points 2 months ago (2 children)

Just like their search engine, making you scroll down further and potentially not even wanting you to leave their page, maps is trying to send you into the vicinity of more physically so you can go into their store and tell them that you found them along a route suggestion.

I don't think the above is true. At this point I'm just trying to give them ideas on how to enshittify it more.

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[–] [email protected] 13 points 2 months ago (1 children)

Time to switch Gmaps to Organic Maps or Osmand. Both free and with offline navigation.

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[–] [email protected] 13 points 2 months ago (1 children)

I just took a trip and the estimated arrival time assumed I would drive 15mph over the limit without stopping the whole way.

[–] [email protected] 20 points 2 months ago (3 children)

I hate that "feature" so much. For a while it has used the speed of other's phones for your ETA. As in, if everyone is doing 10-15 over the speed limit, you're expected to go with the flow.
I don't want a more accurate ETA. I want to arrive when it says I will if I follow all speed limits, and shave off a couple minutes if I am going faster than that.

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[–] [email protected] 12 points 2 months ago* (last edited 2 months ago) (3 children)

Yes. I know this is like.. Cliche but I do want to say that I've heard of, and downloaded a new map app called Organic Maps(Play Store). BUT I haven't used it for navigation yet.

About two days after I found it, play store deleted it but I can link it, so it must be back up. If you just open it, it looks beautiful and immediately you notice that stores are not paying money to be prioritized. You can see ALL the businesses equally and I love it.

[–] [email protected] 7 points 2 months ago* (last edited 2 months ago)

I love Organic Maps. I used it quite a lot for navigation across Europe and here's my list of findings in order from good to bad

  • The maps are visually much clearer than Google Maps
  • Businesses are all visible like you said, and so are street names, etc. I don't know what Google did, but often zooming on something won't get you the labels. With Organic Maps it just works. On the other hand, businesses are often missing or outdated. Google's database is way more current and complete.
  • Walking paths, benches, bins, etc. are usually better mapped-out (because it's built on OpenStreetMap). On the flipside, this community-driven approach leaves some roads outdated and occasionally it'll cause you having to back-track, or ending up on dirt roads. I have fun in those moments though. :)
  • Its navigation includes instructions for important Y-junctions in highways where Google Maps just assumes you'll take the correct lane. On the flipside it'll often tell you to "go straight" even though there seem to be no other options.
  • Generally when navigating, a Google Maps blunder tends to be way more annoying than an Organic Maps blunder.
  • It works without an internet connection by asking you to download the maps along your route up front. This can also be a hassle when you just want a quick result.
  • Sometimes the position-tracking experiences a delay, which can cause you to miss your turns. This is annoying and I hope it will be fixed.
  • Computing a route can take a few minutes depending on the distance and complexity of roads.
  • It uses way more battery than Google Maps.

Now, if it wasn't for this last point, I'd use it over Google Maps every time. But the battery consumption is so bad that I only use it if I know that I can reliably charge my phone throughout the trip.

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[–] [email protected] 12 points 2 months ago

All of Google's products have been getting progressively worse under their current CEO. He's the direct driver of their enshitification. I have had Google home speakers since they were released, along with a few other of their "smart" products; every single one of them has declined in performance. They get confused, don't respond, can't connect, give the totally wrong answer, glitch out, etc.

I used to be able to run my roomba by voice command without any problems. Nowadays half the time Google responds to the command, confirms it is doing the command, and then does nothing. Last night I used it to turn off the tv, which it did, but then it spontaneously turned back on after 5 seconds.

CEO/MBA malakas are (one of the reasons) why we can't have nice things.

[–] [email protected] 12 points 2 months ago (1 children)

It has gotten way worse for me in the past couple of months to the point that organic maps, even without traffic information is the clear winner.

One of the things I hate the most now is that the driving mode (you see a route and you're represented by a little arrow) is really zoomed out and does not rotate with you, making it a worse version of a paper map

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[–] [email protected] 11 points 2 months ago (6 children)

Mine is fine, but somehow my wife's gives her the worst possible routes that are counter intuitive. We checked all settings about avoiding / not avoiding tolls, ferries, etc. She just some gets crap directions.

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[–] [email protected] 11 points 2 months ago (1 children)

I know it's not new, but I've been seeing a lot more "suggested" (read: sponsored) places along my routes these days. Either businesses are just now discovering the feature, or they lowered the barrier for entry. Either way, it's annoying as fuck to have ads pop up that I have to avoid when moving the map around to navigate

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[–] [email protected] 11 points 2 months ago (1 children)

The biggest complaint I've had lately is that it will randomly alter my route without letting me know when or why. More than one it has told me to turn when the route it showed me before I hit "start" did not have a turn at that point.

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[–] [email protected] 8 points 2 months ago

Yes. I don't recall which community posted it and when, but Google is adifying their Maps. They literally have sponsored routes planned that will go out of their way to promote paying businesses.

[–] [email protected] 7 points 2 months ago

Google is doing a lot of A and B testing right now. Some days I habe to use Bing or duckduckgo, no matter what, or else I get shit results.

[–] [email protected] 7 points 2 months ago (3 children)

Apparently everyone ITT has had 100 times more trouble with Google maps than I ever have had. Seriously entire categories of problems I've never experienced. Google maps has never tried to make me drive through a yard or field for example. Been using it since before it was a smartphone app.

[–] [email protected] 7 points 2 months ago

It's been discussed in other comments that because Google is A/B testing their old maps model against a new AI model that only some people are experiencing it. It's probably only being tested in some areas.

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[–] [email protected] 7 points 2 months ago

In my experience, google maps is really bad at finding parking. OSM-data is just better in this regard

[–] [email protected] 7 points 2 months ago* (last edited 2 months ago)

I'd say yes. Earlier this week, it navigated me, and I assume a metric ton of people through road construction. Took me over an hour to get to My destination. There's no chance that was actually the fastest route. 0 chance road construction and stalled cars was faster than literally anything else

[–] [email protected] 7 points 2 months ago (2 children)

Yeah, about 2 months ago I noticed it no longer recommending a slightly alternate route on my way to work that lets me bypass a potentially 20-minute red light (bad light timing)

If I turn and do it myself it goes "oh shit you right" and gives me an updated ETA and shows the route, but it WONT show the expected slowdown anymore and WONT even suggest the alternate route

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