Lost Buckle to my Pack

On a recent trip I somehow managed to lose the buckle piece for the right side of the chest strap. Not sure why this piece is something that is removable in the first place, but here we are. I took it to REI (it’s an REI pack) and the guy told me there was nothing they could do since the pack is a few years old. Im thinking there has got to be a way to replace that piece as it is an essential part of the pack? If anyone has any idea I’d appreciate it

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