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When I worked at McDonald's I would "kill them with kindness" my manager would get calls from people so pissed off because I would escalate the niceness to match their enragement.

Customer: "you can't do anything right!"

Me: "Have a wonderful day!"

Gets them mad for sure.

I just recently left my job as a manager at a pizza place. One thing that helped my sanity when dealing with crazy customers is to laugh at them. They get so upset, over what? Pizza? Can you imagine how shitty their life must be to get so worked up over something so minor? It got to the point that I'd have to stifle my laughter in order to not piss them off further, especially when they asked for my name. Yes, please waste your time complaining about me, nothing will come of it because you're full of shit. I especially liked scolding customers in my kindergarten teacher voice when they cussed. Can we behave like adults today?

Also, coworkers are great for venting about customers to each other. You get a little quick validation and it goes a long way.

So that is why pizza delivery people are always so submissive when they fucked something up. We're always like 'no biggie' and they look like I just took a huge weight off their shoulders. Sorry you have to endure this. Humans are awful.

Yeah I work retail and the majority of customers are fine, but it's the 5% that are assholes that make you hate everyone.

I’ve only had a little bit of retail experience from my teenage days and even with that this just brings back such flash backs. People getting mad at a kid just because the store didn’t have the DVD they wanted or because they’ve been asked to park up at the drive through and wait 5 min for their food.

Personally I think any business owner, especially a home delivery service like pizza, should be firm and quickly blacklist customers who act like this. Delivery drivers put themselves at risk, they are lone workers going to random people’s home. It should be treated seriously.

World would be a lot better if people who treat service workers poorly quickly found that they could no longer get service at all.

I empathize bud (gender neutral bud). I really do, I have 5 years mcdonalds and 5 years retail under my belt and people. fucking. suck.

The general public are just the worst to deal with, especially if they view you as "beneath them" in the societal ladder. Boomers by far were the most hateful generation, an entire generation who has been handed everything and just throw childlike tantrums if they don't get what they want.

Nothing humbles you like being screamed at by some 60 year old woman because you put "too few" pickles on a $1.50 burger. Or too many. Or who really cares, no one should care so much about how many pickles are on their burger enough to literally scream at an employee. But these people are so unaware, they have no idea that they look like the idiots in that situation. The managers don't want a fight so they'll just give them what they want so they leave.

As for what to do with money. SAVE. Save what you can. If you have a 401k put that money into it, 10% is a good measure if you can. Pay off all of your debt if you have any. Finally, invest. If everything else is done then invest. The economy is in a downturn and the way I like to think is that "stocks are on sale". Use that money now to fund yourself in the future, you'll thank yourself later.

A good order of operations is

1. 401k/retirement, 5-10%

• If your work doesn't offer it you can still open some at your bank, look into IRAs

2. Pay off debts

• (like a lot, don't just pay minimums, do principal only payments and get that stuff off your back. Then you'll really have a lot of extra money)

3. Save 6 months expenses for rainy day fund

• High interest savings accounts like Ally can give you some interest on this too

4. Save for down payment on a home if you're interested in home ownership

• Some people aren't, but imagine all that money in rent going towards your own equity, not someone else's. That's a game changer for sure.

5. Ad-hoc investing

• This comes after everything, but can be stocks, funds, or a managed account of some sort.

Also we absolutely should get a talesfromretail going somewhere. I know we have [email protected] but that's just a clone from Reddit and it's pretty much read-only. (and the reddit stories you can really tell are just karma farming)

Im glad youre earning a decent amount thanks to tips, but holy shit. I worked in retail (cashiering, sales clerk) for years, but I can only imagine how much worse things are now given how entitled and fired up assholes seem to be. And you have to deal with them when they're hungry!! Anyone serving food or customers face to face should be receiving hazard pay at the moment, honestly. Please keep venting here, I think it helps.

Sorry you are going through that. I have only been mean or rude to a service worker one time, and that's because they were actively being an asshole to me by serving everyone else at the table besides me, and after their orders were brought, I had to make it a point to ask for food and drinks. And everyone else had refills and their food before I ever got my drinks.

And let me be clear, by mean or rude, I mean I just didn't tip them.

One time I got a tray of drinks dumped on me by our server as they were bringing them. I paid for those drinks and the replacements and I still tipped that server.

I don't get people that are rude to service workers. Even at McDonald's when they forget fries or something, no need to be a dick. Just politely ask for them. They literally don't give a shit and will usually give you a bigger size.

But OP, if you are making so much money doing this, why stress about it Just enjoy the money and don't let it get to you.

🫂

This hurt to read :( so sorry to hear! I don't want to tell you what to do, but I'm glad to hear you're making enough money that you can save it. Hopefully that can give you some freedom if you need to distance yourself from this job or this company in the future. Fuck, I wish people weren't so awful to service workers