this post was submitted on 16 Feb 2024
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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)
submitted 8 months ago by [email protected] to c/[email protected]
71 comments fedilink hide all child comments
 

Air Canada appears to have quietly killed its costly chatbot support.

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[–] [email protected] 4 points 8 months ago

I'm always disappointed they can represent Canada and be so bad at the one thing they're supposed to do.

Sadly, their competition got bought-up and overnight turned into a soulless failboat the same as Air Canada or United.