62
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 22 Jun 2023
62 points (100.0% liked)
Technology
37603 readers
624 users here now
A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.
Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.
Subcommunities on Beehaw:
This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.
founded 2 years ago
MODERATORS
I’ve got quite a few bones to pick with Amazon but canceling Prime isn’t one of them. Compared to calling a customer representative who barely speaks my language after being on hold for an eternity, Amazon is straightforward and easy.
I kinda agree, yes, they used dark patterns to make fewer people cancel, but many companies do worse, like make you pick up the phone. And they don't trick people into signing up - people sign up for the free trial willingly and knowingly.
That being said, I agree that companies need to be reined in. Consumer protection in the US is severely behind.