this post was submitted on 11 Dec 2023
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Internode used to be a high quality home internet brand.

My understanding is that loyalty is never rewarded for competitive subscription services (gas, eletricity, water, internet, insurance, etc).

I wonder how long until AussieBB enshitifies?

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[–] [email protected] 16 points 11 months ago (3 children)

Internode used to be a high quality home internet brand

Back when Simon ran it, sure. That's a looooong time ago though. iiNet also used to be a really good home internet provider. Like Internode, they were an ISP built by techies, for techies.

So far, I'm still happy with Aussie BB. But, they're listed now. That means they have shareholders to keep happy. That said, on my FTTP, they (very quickly) passed on the nbn price cut to me, which was nice.

[–] [email protected] 5 points 11 months ago

I'm a shareholder and a customer, i'll fuck 'em coming and going

[–] [email protected] 3 points 11 months ago (2 children)

@DeltaTangoLima @WaterWaiver Internode was quality when @NewtonMark was running the network...

[–] [email protected] 2 points 11 months ago (1 children)

Been with Internode for over 20 years, not looking forward to changing provider...

[–] [email protected] 2 points 11 months ago (2 children)

Just for internet, or something more complicated? Also it looks like they're nuking their email service if you're using that.

[–] [email protected] 3 points 11 months ago (2 children)

Also it looks like they're nuking their email service if you're using that

Their mail service has been garbage for 6 months or more now. I have a large IMAP account with them and mail is usually delayed anywhere from one to ten hours. I typically get batch delivery of the previous day's worth of email around midnight to 2am.

So that's super fun for all those password reset and account signup emails that expire in 60 minutes.....

Finally got fed up with it at the end of November. I built my own mail server with my own domain and for the next few months I'll be slowly migrating my 20 years of signups using my internode email to my new account.

[–] [email protected] 1 points 11 months ago

Yeah i'm 90% done in that process with my ihug acct. It's not fun.

Make sure you set gmail or similar secondary backup with your domain registrar

[–] [email protected] 1 points 11 months ago (2 children)

I've been using a shared hosting provider for my email. I'd love to hear how your self host goes. I know there are some loud opinions on the web about how hosting your own email is hard, but also some quieter ones that say it's working fine for them and isn't any harder than deploying something like MailInABox.

[–] [email protected] 2 points 11 months ago* (last edited 11 months ago) (2 children)

I've been self-hosting email for 10+years. I can confirm it's a pain in the arse... Harder from a dynamic IP too (since you basically can't get any reputation, or you might get an IP that's banned for 'x' reasons)

Postfix + Dovecot here

Edit: Didn't really give you an opinion. It's doable if you have the time and patience. I work in IT too so I'm pretty good at troubleshooting etc. but sometimes it's a LOT of time fiddling and debugging.

[–] [email protected] 3 points 11 months ago (1 children)

I used postfix and dovecot as well.

Basically walked through Linuxbabe's excellent guide and was done in about 1.5 hours with SPF/DKIM/DMARC.

https://www.linuxbabe.com/mail-server/build-email-server-from-scratch-debian-postfix-smtp

I have my own domain and a static IP with one of Linode's nanode sizes servers for USD5 a month, works pretty good.

[–] [email protected] 1 points 11 months ago

I use FreeBSD so used the guide here:

https://www.purplehat.org/?page_id=4

Sadly it is a little outdated and 1 step will fail right now until a new package is committed in to the FreeBSD repo (HTMLPurifier) which was removed as it was PHP7 only for a while. But yeah, have SPF, DKIM and DMARC running too. Took a little fiddling since I technically host for 2 domains but trial and error and all good now.

[–] [email protected] 2 points 11 months ago* (last edited 11 months ago) (1 children)

IMO the only truly difficult part of self hosting is mail delivery because you end up at the mercy of big stupid companies (eg Microsoft) that don't give a shit. It is possible and possibly advisable to use a paid service for delivery and let someone else deal with the bastards.

With a bit of research and a methodical approach I think just about anybody comfortable setting up other linux network services should be fine. I am very lazy and have been doing it for 2 decades. I like being in control of my own mail store. I choose to do my own delivery and the only persistently difficult provider is Microsoft's free email offerings which I care about about as much as they care about running a reliable mail system for their users. They seem to penalize infrequent low volume senders. I have always been signed up to their spam monitoring bullshit and have never had a negative report but they don't seem to communicate there so you can be blocked and nobody knows how or why. They blocked most of my hosting provider once so I routed my outgoing email with correct dkim, spf etc from a server hosted elsewhere. Easy to do with Postfix.

[–] [email protected] 1 points 11 months ago

Yeah I found both Google and MS will arbitrarily act like dicks. Have it all sorted these days but still keeps me on my toes. Interestingly I can't email myself from my work email address because the MS mail service they use fails SPF checks...

All fun and games at the end of the day! :)

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago)

As mentioned below, have a look at Linuxbabe's guide and see what you think. It was basically set up and forget (so far).

The server I get through linode has a relatively small amount of storage. So I repartitioned the available storage of the default install and created a separate ZFS filesystem with compression enabled to hold the mailboxes. It's compressing at about 65% of original size and even with 20 years of IMAP mail in there there's heaps of room left.

And holy shit it is so much faster than Internode's server. I've enabled forwarding on their server so everything gets dumped to my new account, and just opening and browsing the folders/mail is so much faster now, both on my phone with the Gmail app and using thunderbird on the desktop.

[–] [email protected] 1 points 11 months ago (1 children)

I have a power plan with static IP (host my own servers) etc.

Will be interesting to see if that gets brought across. If not it looks like Aussie BB can cover those requirements if needed.

[–] [email protected] 3 points 11 months ago (1 children)

I'm on a semi-static IP. It has never changed (3 years now) but might theoretically. An actual static ip is an extra $5/mon addon last I checked.

When I signed up I was on CGNAT (default for all new customers). I called them, explained why this didn't work for me and they changed me to a proper IPV4 address without any hassle.

[–] [email protected] 2 points 11 months ago

Awesome, thanks for the info!

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago)

when @NewtonMark was running the network…

Now there's a name I haven't heard since my SAGE-AU days...

[–] [email protected] 3 points 11 months ago

@DeltaTangoLima @WaterWaiver I've been on internode but thinking I might move to Aussie Broadband. Last time i needed tech support from Internode after my connection was somehow disabled was an unpleasant weeklong saga