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HP misreads room, awkwardly brags about its “less hated” printers (arstechnica.com)

submitted 11 months ago by [email protected] to c/[email protected]

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[–] [email protected] 34 points 11 months ago* (last edited 11 months ago) (1 children)

I hate HP's so called smart apps.

HP's website wouldn't let me download a driver, but insisted on using their app to detect the printer model (which I already know) and then try to open the corresponding download page for that model (which I already vsited).

Off course the app open the wrong URL and lead to a 404 error. I had to download drivers from another source.

[–] [email protected] 9 points 11 months ago

We have HP workstations. Last week HP auto installed its smart printer app and then popped open. We don't have HP printers, just Canon. So I uninstalled it, and all the HP diagnostic / support account apps. They sent a feedback form, so I explained that on principle I'll never buy HP printers because of the ink subscription. Hopefully enough people send the same message.