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Sony is going to remove certain purchased titles from user libraries (www.playstation.com)

submitted 11 months ago by [email protected] to c/[email protected]

104 comments fedilink hide all child comments

As always, the paying user has the worst experience. "Purchase" a show, can only watch on a certain console of a certain brand, no transfers, no backups, then it suddenly disappears from the library and nothing can be done.

If media companies insist on draconian DRM, then they should pay for full refunds to their loyal customers when one day they decide to delist that specific show.

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[–] [email protected] 41 points 11 months ago (2 children)

Like.... They're straight up taking it back? No refunding? That is so asinine.

[–] [email protected] 41 points 11 months ago (3 children)

"We sincerely thank you for your continued support."

Not only are they not refunding, They seem to think you might purchase something else from them in the future.

[–] [email protected] 12 points 11 months ago (1 children)

Even Google was giving people full refunds for all games that were bought on Stadia when they gave up on that. I can't imagine that the total refunds would even be that bad for Sony given the increases they made for PSN prices. Would at least come across as at least pretending to "do right" to keep some level of trust from the people that have been buying non-game media from them. It would all be just a PR thing with some loss of current money for future money. Maybe even just offer a free amount of credit for getting some shows/movies from the Sony owned studios.

But since Sony is currently the number one, they will keep on their fuck shit until Microsoft or Nintendo are able to pull some big push. Playstation really only does kind of cool shit for customers when they aren't in the lead.

[–] [email protected] 2 points 11 months ago

Just FYI: there's been about 45 million PS5's sold to date. There's been over 130 million Switch's sold. PS4 sold 117 million during its total run.

They're in the lead against Xbox. They don't really cross paths with Nintendo. Different demographic, sort of.

[–] [email protected] 7 points 11 months ago

And idiots will do it, too.

[–] [email protected] 6 points 11 months ago

Because most people will still continue to buy things.

[–] [email protected] 1 points 11 months ago

You can bet Australian users will be entitled to a refund, should they be affected.

Similar to how "no refunds" didn't fly with steam in cases where people are entitled to a refund under Australian Consumer Law.