this post was submitted on 29 Nov 2023
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The annual car reliability survey by Consumer Reports found EVs are 79 percent more likely to have problems than conventional cars. Consumers reported electric drive motors, charging and EV batteries had the most common issues associated with EVs, according to the survey.

Jake Fisher, senior director of auto testing at Consumer Reports, noted that there may be “growing pains” among EVs because they are based on new technology or are being manufactured by new upstart companies, such as Rivian. He said companies “need some time to work out the bugs,” according to the magazine.

Plug-in hybrids are more likely to have more issues than gas-powered cars, EVs and hybrid vehicles. The survey said that plug-in hybrids have 146 percent more problems than gas-powered cars.

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[–] [email protected] 66 points 11 months ago (7 children)
[–] [email protected] 17 points 11 months ago (3 children)

FTA:

"Consumer Reports recommended Tesla’s Model 3 and Model Y for those interested in purchasing an electric car. Steven Elek, who heads the auto data analytics program at Consumer Reports, said Tesla’s components are “generally reliable,” according to the magazine.

However, Elek added that Tesla still struggles with the build quality of its electric cars."

[–] [email protected] 23 points 11 months ago

The same Tesla that didn't know why automotive grade parts exist?

[–] [email protected] 3 points 11 months ago
[–] [email protected] 14 points 11 months ago (1 children)

That was my thinking. A friend of mine has had a Polestar 2 for about a year now and absolutely loves it. Hasn't had a single problem with it. Like with conventional vehicles, some brands are just shit for quality and others are great.

[–] [email protected] 12 points 11 months ago (3 children)

To play devil’s advocate, I bought a Model 3 in 2017 and have had 0 issues with it also and it has none of the fit-and-finish issues that newer ones have.

[–] [email protected] 6 points 11 months ago* (last edited 11 months ago) (1 children)

Seconded, mine is a 2018 and has had only one problem. Best car I've ever owned.

[–] [email protected] 5 points 11 months ago (1 children)

Kinda hate to say it but… same. The stereo is my favorite part and it’s the best stereo I’ve ever heard in a car. It’s incredible.

[–] [email protected] 1 points 11 months ago (1 children)

What makes the stereo great? Good speakers, a nice interface?

[–] [email protected] 3 points 11 months ago

Great speakers that are incredibly well-tuned and balanced with power that gets them right up to the limit without clipping. Granted, these were the premium speakers installed with the first models so I don’t know if they’re still available but they are the best sounding audio system I’ve ever heard in a car.

[–] [email protected] 5 points 11 months ago (1 children)

Same here. No panel gaps or fit and finish issues on mine from Sep 2018. And it's not like there was a lack of reported issues from that time either.

[–] [email protected] 3 points 11 months ago* (last edited 11 months ago)

That's not devil's advocate though, that's two exceptions to a rule

Even over in Europe, Tesla ranks at the bottom for build quality and reliability in almost every metric, for ALL types of vehicles

You have to be pretty bad to be as unreliable as a Land Rover Discovery, but they've somehow managed

[–] [email protected] 2 points 11 months ago

The Chinese built ones that supply Asia and Australasia are almost faultless as well. My one is an earlier model, US-built, and you can definitely tell the quality difference even with the early models that came from China.

[–] [email protected] 9 points 11 months ago

My Chevy Bolt has been solid as a rock, and anything that was “wrong” with it has been fixed under warranty.

[–] [email protected] 7 points 11 months ago* (last edited 11 months ago) (1 children)

The quality is fine now. I wouldn’t say the interior is deserving of the price tag but meh, I moved up from a Camry. Any issue I’ve had so far that I’d say has been annoying has been patched by a software update. My car even got rear ended back in July and there hasn't been anything creaky/shaky/etc after the back hatch, rear fenders, and bumper was replaced, which is shocking to me since getting rear ended would typically cause a nightmare of cascading issues in other vehicles. Mine also hits its 2 year mark in a couple weeks.

If you look at the CR report, CR places Tesla right in the middle of the pack so “absolute shit” is an inaccurate exaggeration.

[–] [email protected] -2 points 11 months ago (1 children)

CR is the only one placing Tesla that high. Other surveys have placed tesla almost dead last in reliability, with a Which? survey stating that 1/20 teslas have problems failing to start and 2/5ths having major problems otherwise. I literally haven't seen a single other survey besides CR placing Tesla that 'high' (is middle of the pack good now?), and it's pretty apparent it's because they consider anything the respondent tells them as a failure as an actual failure, even if it's just a feature that the person doesn't like. For example, the slow acceleration in Eco mode on the Ioniq 5 (which I absolutely love, and is perfect for luxury driving) was complained about so much that Hyundai was forced to release a TSB to 'fix' it, even though those users could have just used a different mode and gotten the results they desired. That counts as a 'problem' to CR. Clearly that's not what a problem is. A problem is things like the seatbelts not working or the steering wheels falling off

[–] [email protected] 2 points 11 months ago* (last edited 11 months ago)

I agree that the acceleration thing shouldn't be classified as a problem, but I think you should familiarize yourself with the scope of vehicle recalls because those are comparatively minor defects based on number of affected vehicles. While any number above 0 for safety defects is seriously concerning, overall, Tesla hasn't been bad despite the blog posts otherwise.

Recalls are typically given to a large range of potentially affected vehicles and assessed with the actual realistic number that might have an issue. A lot of times this will be a low percentage of a batch of affected units. Any number of recalls for safety-critical issues that is above zero is terrible, but most vehicles have safety issues of varying risk, and the risk varies based on circumstance.

For the seatbelt incident, the recall report estimates ~158 vehicles being impacted of a pool of 15869. For the steering wheel issue, the recall report indicates that 13 vehicles, of a pool of 137 are affected. But if you look at the design of the steering wheel, the bolt is not the only instrument passing control from the wheel to the column, so at least you can pull over. As far as steering safety recalls go, this is dangerously embarrassing that they didn't attach a bolt but you can maintain control of the vehicle by pushing the wheel forward.

For fun, let's take a look at a 2018 F-150 (pick any car at least a couple years old, I just know Ford's been in the news for big recalls lately). While the F-150 is among the most-sold vehicles, even if it outsold Teslas 100:1, Ford's numbers get... concerning.

But if we're using these numbers as the bar for dangerous behavior, consider the handful of vehicles that forced Hyundai and Kia to do a recall on most of their eGMP EVs to fix an issue where a voltage fluctuation can make the car roll away when parked (~107 vehicles for Hyundai) and ~90 for Kia, with an ongoing investigation of 30 reports of sudden power loss which can also be dangerous if you're travelling at highway speeds. There are a potential 39,557 vehicles impacted (though I'd guess if this becomes a recall, it'll get narrowed down to 1-2% with an actual risk).

[–] [email protected] 5 points 11 months ago (2 children)

Nope, it’s because of legacy automakers producing shit EVs bringing the average down.

“Most electric cars today are being manufactured by either legacy automakers that are new to EV technology, or by companies like Rivian that are new to making cars,” says Jake Fisher, senior director of auto testing at Consumer Reports. “It’s not surprising that they’re having growing pains and need some time to work out the bugs.” Fisher says some of the most common problems EV owners report are issues with electric drive motors, charging, and EV batteries. (Note: Charging problems reported by members are with the vehicle, not with home or public chargers.)

If you’d read the article, teslas were the “middle ground” and the only recommended vehicles.

Their reliability rating hits came from defects like chipped paint, door handles not releasing, and trunks that didn’t close, but their actual drivetrain and batteries were fine.

[–] [email protected] 9 points 11 months ago* (last edited 11 months ago)

Legacy auto has had some absolutely wild quirks come out. For example, Ford undersizing the contactors in the Mustang Mach-E causing the contactors to lock up if you floor it one-too-many times is wild to have in a car that caters to the demographic of people who are probably the most likely to hit the accelerator as hard as they can.

[–] [email protected] 0 points 11 months ago (1 children)

I would point out that the CR report does not agree with reports from other companies and other countries. Tesla is generally bottom of the barrel. But pointing out something I meant to comment upon the other day, the problems you see coming from these brands all seem to be tied to American automakers, not legacy automakers. In general Korean and Japanese brands have been fine, even German and Swedish brands. But all the american brands? GM? Rivian? Tesla? Ford? Jeep? They're all terrible. They also tried to point out that the HI5 has had battery issues. 1 recall for 1 issue affecting a very small subset of customers is not anything like massive recalls affecting entire fleets like we've seen with GM, Tesla, etc. I have a HI5 and while there are problems, that's normal for brand new vehicles, and they're nowhere near as bad as problems I've had with american made vehicles (including my f150), and about par with the problems we have with our other korean vehicle (a kia sorento).

[–] [email protected] 0 points 11 months ago* (last edited 11 months ago)

Yeah bro no worries, if the car brand you’re emotionally attached to doesn’t do well this year just feel free to ignore or justify the results until your feelings have stabilized. That’s what everyone else here is doing based on their hatred for one dude. No judgement here!

[–] [email protected] 5 points 11 months ago

Right to repair is also not helping EV market.

[–] [email protected] -1 points 11 months ago

That was my assumption. They have issues with batteries dying from heavy rain because they suck at fitting things together properly. Their manufacturing tolerances are way too high.