Unpopular Opinion
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Rules:
1. NO POLITICS
Politics is everywhere. Let's make this about [general] and [lemmy] - specific topics, and keep politics out of it.
2. Be civil.
Disagreements happen, but that doesn’t provide the right to personally attack others. No racism/sexism/bigotry. Please also refrain from gatekeeping others' opinions.
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4. Shitposts and memes are allowed but...
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5. No trolling.
This shouldn't need an explanation. If your post or comment is made just to get a rise with no real value, it will be removed. You do this too often, you will get a vacation to touch grass, away from this community for 1 or more days. Repeat offenses will result in a perma-ban.
Instance-wide rules always apply. https://legal.lemmy.world/tos/
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Been a Linux-only user since 2007. Except in some very corner cases, every time I've seen someone complain about how people dogpiled them instead of helped them with a problem, it's been because they "asked" for help with a post that started something like OP.
I see examples every single day of of the community being helpful to people who have problems, even when user ignorance is part of the problem.
Catch more flies with honey than vinegar and all that.
I don't think that's fair.
I think it's totally understandable, that someone gets ranty when they spent 5h trying and failing to fix something that should be simple.
And compare that to how similar requests for help are handled in Windows communities.
Someone has a big issue with their Windows PC, they spent a lot of time trying and failing to fix the issue.
So they post in some online community "I can't get this piece of crap working. I'm so frustrated with the useless hoops I have to jump through".
The reaction to that, without fail, is "Yeah, I understand why this is frustrating, because it is frustrating and it sucks. Maybe these pointers could help you".
Do the same with something related to Linux, and the answers range from something like your comment ("asking" for help), to helpful comments like "I've never had issues with this, so you must be doing it wrong" to people outright claiming, that the person asking for help is actually a Windows troll who only posts to drag Linux through the mud.
To summarize: in Windows communities there are hardly any fanboys who get butthurt when someone offends their creed. You also never hear "It's working fine for me, so you must be doing it wrong", because most people (even ones without a technical background) understand that not everyone is experiencing the same set of bugs.
In Linux communities, all of that is very common.
If you think the bracketed passive aggressive BS in the title of OP along with comments within their post disparaging the same community who they expect help from is the correct way for anyone to go about trying to get help about any piece of technology from a community of volunteers who aren't paid to help them, then we're just going to have to agree to disagree.
Edited to add: The very substance of the post is "I know everyone here likes this thing, but I think it's shit and I'm going to tell you why" - how is it the fault of the community when that doesn't result in constructive discussion?
Tbh, if you don't want to help someone, that's totally fine. Then don't help them.
But don't post, to use your terms, passive aggressive bullshit like "It's working for me, so you must be doing it wrong".
And it's an issue that I have only seen in Linux communities and communities that draw the same crowd, that people get really pissy if you complain about a product.
For example, check out this post of mine over on r/linuxgaming: https://www.reddit.com/r/linux_gaming/comments/17w5hyo/process_of_setting_up_steamprotonnvidia_prime/
There I documented what I had to do to get Risk of Rain 2 to run on Linux and compared it to Windows.
I didn't offend the community or the people there, I didn't even say anything really negative about Linux or any of the involved products. The only thing I said was "Things could need some improvements".
I had an upvote ratio of 17% and except of one comment, every single commenter wrote some form of "I don't have that problem, so you must be the problem".
The most positive comment there was "I think you are exaggerating".
This is what a toxic community looks like and if you've been on the receiving end of that stick a few times, I am not surprised that comments like the one of the OP here follows.
Linux fanboys (most people using Linux aren't fanboys, but sadly enough of them are) hate people using other OSes than them. They also hate people using other distros than them. And they hate anyone who dare suggest that the software they are using might contain bugs.
And this is something you don't get in communities of any other OS.
I think that's a pretty terrible thing, because these people are really effective at driving newcomers away from Linux.
dont think i have seen anyone be this understanding of the situation i have written this in, and you seem to have been in the same situation as me more than once it seems, so thank you for being this understanding of a heated post and sorry you had similar experiences
Yeah, the thing is, people in that kind of situation usually stop asking questions or stop using Linux alltogether.
These toxic fanatics that keep attacking everyone who could use help with using Linux are at least as effective at keeping the market share of Linux low as Microsoft's anticompetitive behaviour is.
And, tbh, anyone who hasn't had a problem with Linux where they had to spend >5h to fix it probably hasn't done anything else than using Linux to launch a browser.
quite fun of a quadruple edged sword aint it
Yep. Toxic community members and fanboys are never a good thing.
Quote me doing so.
I can't fathom why ANYONE would voluntarily help someone who comes at them like in OP.
Didn't say you did, I only said I am using your terms.
You can't fathom, because apparently you can't or don't want to understand the difference between being frustrated with a product and/or certain parts of the community and a direct attack at you.
I totally understand the OP's point and if I had a helpful solution, I would help them.