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Elon Musk Says Twitter Is Going To Get Rid Of The Block Feature, Enabling Greater Harassment
(www.techdirt.com)
this post was submitted on 11 Jun 2023
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Technology
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Mastodon has a long way to go in the onboarding experience. Most non-technical Twitter users simply will not engage with Mastodon in its current form.
Mastodon right now reminds me of email before web-based services. It's not friendly enough to pull in the "normies". It needs a Gmail.
Pick an instance and sign up. I don't understand this take. Its literally the same as email and we all managed to figure that out when we were 9-11 years old.
Tell me you've never worked in tech support without telling me you've never worked in tech support.
@legion @TendieMaster69 Are you onboarding using the browser or using the official #Mastodon app? Onboarding online is a lot more understandable than onboarding in the app IIRC
In the browser. It's not confusing to me, but I'm a software developer. Millions of Twitter users aren't going to make it past the server selection step. And many that do are going to be confused when they click to Follow someone and get a weird popup (because that someone is on a different Mastodon instance) instead of instantly following the person.
It's nowhere close to a smooth enough experience for the lion's share of Twitter users to transition over. I think people that are used to even slightly technical things vastly overestimate what the average end user is capable of handling. These are the people that ask for help to plug in an HDMI cable.
I think people are intimidated by step 3. Don't ask me why, but for a certain type of web user, it's an absolute deal breaker for some reason.
Tbh it's capitalism. It teaches people to be afraid of choices, and to just take what the corporation is handing them. It's... disconcerting how pervasive this kind of convenience culture has become and what kind of effect it's having on people's lives
Fedi doesn't have an onboarding problem, people have a capitalism problem