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Philips Kept Warnings About Dangerous CPAP Machines Secret While Profits Soared.
(www.propublica.org)
this post was submitted on 20 Oct 2023
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Yes. I had a recalled CPAP machine. I had to pay around $1000 to buy another suppliers machine. In the end they said they would give me $40 to sign a release which of course is no thank you. I feel like they owe me half the cost of the new machine. What a ripoff. The way they get around that is just to say the machine has 0 value after 5 years which is not really true.
The whole process was horrible too. Got a notification which basically says you should not use it any more and talk to your doctor. They basically said you should continue to use it. Total double speak. Then at the same time the company says they are working on a plan. Then after streaching it out a year they say it is over 5 years old and your out of luck.
Thankfully I just purchased a new one immediately and skipped the drama.