this post was submitted on 11 Jul 2023
62 points (95.6% liked)

Technology

59298 readers
6313 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
62
Dukaan lays off 90% of support staff after introducing AI chatbot for customer support (www.moneycontrol.com)
submitted 1 year ago by [email protected] to c/[email protected]
18 comments fedilink hide all child comments
 

Dukaan founder and CEO Suumit Shah revealed that 90% of the company’s support staff has been laid off after the introduction of an AI chatbot to answer customer support queries.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

it's so true... I feel bad due to it but, half the time t1 is just rehashing the power cycle and try again list.