this post was submitted on 12 Jul 2023
230 points (96.4% liked)
Australia
3595 readers
228 users here now
A place to discuss Australia and important Australian issues.
Before you post:
If you're posting anything related to:
- The Environment, post it to Aussie Environment
- Politics, post it to Australian Politics
- World News/Events, post it to World News
- A question to Australians (from outside) post it to Ask an Australian
If you're posting Australian News (not opinion or discussion pieces) post it to Australian News
Rules
This community is run under the rules of aussie.zone. In addition to those rules:
- When posting news articles use the source headline and place your commentary in a separate comment
Banner Photo
Congratulations to @[email protected] who had the most upvoted submission to our banner photo competition
Recommended and Related Communities
Be sure to check out and subscribe to our related communities on aussie.zone:
- Australian News
- World News (from an Australian Perspective)
- Australian Politics
- Aussie Environment
- Ask an Australian
- AusFinance
- Pictures
- AusLegal
- Aussie Frugal Living
- Cars (Australia)
- Coffee
- Chat
- Aussie Zone Meta
- bapcsalesaustralia
- Food Australia
- Aussie Memes
Plus other communities for sport and major cities.
https://aussie.zone/communities
Moderation
Since Kbin doesn't show Lemmy Moderators, I'll list them here. Also note that Kbin does not distinguish moderator comments.
Additionally, we have our instance admins: @[email protected] and @[email protected]
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
In my experience calling a taxi leaves you on the phone on hold for 45mins, or the driver cancels on the way if they find someone else first (requiring you to rebook), or they don't frequently show up in the area you need one, or they straight up drive past you to deny you to your face. Or they illegally require destination before allowing you in.
It might just be that it's easier to count denials in the account history of the Uber app.
That's appalling that that sort of behaviour is still prevalent with taxis. I think rideshare services also share the same problem though? There have been many anecdotes onine by Australians quoting their awful experiences with rideshare drivers and even some mentioning they found taxis to be the better option nowadays.
Regradless, I firmly believe the taxi industry should be held up to a higher standard.
Taxis were terrible before ride sharing came along and ride sharing has made them better - the Taxis have made significant efforts to improve now that they don't have a monopoly. But they haven't improved enough - Taxis are definitely worse than Uber in my city.
I think rideshare services have a bad reputation because they made some mistakes when they were starting out, and even now when they start in a new city and every single driver has zero experience so there will still be mistakes... but in general, now that ridesharing is well established, they are the best available service (at least in my city anyway - which is in Australia).
Yes, there's still the occasional awful experience. "The best available" doesn't mean "good enough".
I avoid taxis more than uber because I tend to get poorer treatment from taxis for some reason. Other people I know find it's the other way around. The difference isn't hugely significant, probably.
Taxis and rideshares, at least here, are both private businesses with drivers governed by the company's rules. I'd like to see them both held to the same standard, and I would like the companies themselves to be not-so-gently encouraged to improve their systems to minimise these situations. They can now, they just choose not to prioritise it because there are no associated risks with doing so.