Disney is raking its customers over the coals with a 75% price hike for their annual subscription (originally $80.) People wonder why piracy is on the rise.
this post was submitted on 17 Oct 2023
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Meh, might not hurt them, obviously their suits don't think so.
What they're trying to do is convert or lose low-value customers and make high-value customers and save bandwidth at the same time. Fewer high-value customers also has an impact on support costs.
I did the same with my little computer support business. Doubled prices and kept the solid customers.
I straight steal my media, so I don't have a dog in this fight. Actually, I'm a little stunned that anyone pays for this bullshit in the first place.
Who may now seek cheaper alternatives.
And they are free to do so! Why do I want small-time, bitchy customers who won't, or can't, pay? Let someone else coming up in the world take them on. I did my time, they can do theirs.
Pick one:
A restaurant that charges $10 per burger, at a cost of $3 per burger.
A restaurant that charges $5 per burger, at a cost of $3 per burger.
Capitalism is common sense!
CAVEAT: When decoupled from a sense of the greater good. Which is sometimes called morality.
Anyone who calls any customer "bitchy" for not staying after raising prices deserves to jump off a cliff.
If he meant exactly what you said, I agree. But, there is an alternate interpretation of what the guy was saying:
You tend to get different kinds of customers with different price ranges. The ones who can afford to spend money generally don't give a crap about what you're billing them for, and they just want the work done properly.
The ones who aim to get a "good deal" tend to be less hands-off and more critical about the work done/supplies used and billed for. Frugal customers take extra time and sanity to field questions/suggestions, and sometimes, it's just not worth dealing with.
If raising his fee filters out the latter category, it's hard to blame him. I wouldn't want to deal with penny-pinchers either, and simply being more expensive than the competition is an effective deterrent.
^ This is exactly what I meant.
The 2nd option, as a consumer lol.