The issue was that there were multiple huge problems with the game spread across various platforms that created a big shit storm of negativity.

• It was straight up broken for many console players.
• Some PC players had performance issues.
• For those who had no issues actually running it (like me), the game still had floaty controls and weightless guns. NPCs and vehicles that popped in and out at odd times. Dialog that clipped or played over each other. Completely broken police/wanted system. Confusing and largely ineffectual skill tree.
• Once you got beyond those issues with game polish, then you were dealing with it not really being the deep scifi RPG they promised, but more of a shooter with RPG elements.

So you've got potential issues from multiple angles, and it just all compounded on itself. For me, I just got bored of dealing with it after like 10 hours. It was janky and that combined with it being nothing like what they hyped it up as just sorta killed it for me even though it ran with no issues.

With that said, I played for an hour or two after the update and my first impressions are a ton better and it seems like they have really fixed a lot of things. I'm excited to come back to it.