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Bought a Ryzen CPU from Amazon, got an empty box (imgur.com)

submitted 1 year ago by [email protected] to c/[email protected]

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I wanted to put a warning out there for others like myself planning to build a new PC. I started using pcpartpicker and after enough price comparisons, I ended up buying a CPU from Amazon. Keeping an eye on the tracking updates, I pulled it inside as soon as it arrived so it wouldn't be stolen off my porch.

Something was off as soon as I opened the Amazon box. I've built PC's before and this didn't look like a CPU box from AMD. Being suspicious, I took photos of the entire process of opening it and found it was completely empty. This apparently happens a lot with certain sellers on Amazon, even if it is sold and shipped by Amazon. I found some posts from others that appear to have had the same problem, but with a different color plastic packaging.

As soon as I noticed, I opened a chat support case with Amazon explaining the situation. I told them I had photos of the unboxing and could provide them if need be. Maybe I got lucky, but after asking for a replacement, the chat agent immediately opened up a replacement without question.

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[–] [email protected] 10 points 1 year ago (1 children)

I just bought a Mobo from them and when I put the computer together my Mobo said it detected a new CPU compared to the previous one and Im still not sure I didn't get sold a used Mobo lol. The box was sealed with an Asus sticker but not plastic wrapped. I fucking hate Amazon. Computer is running fine though.

[–] [email protected] 3 points 1 year ago (1 children)

I don’t think I’ve ever gotten a shrink wrapped motherboard box, it was probably just the CPU they used for testing at the factory. Presumably they need to QA the board with some CPU before shipping.

[–] [email protected] 2 points 1 year ago

That was my other guess