this post was submitted on 15 Sep 2023
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Personal Finance Canada

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Finance is a combination of luck, good/bad decisions, and a little bit of chance!

Let’s talk about your ups and downs! What successes did you have this week? Who messed up?

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[–] [email protected] 3 points 1 year ago* (last edited 1 year ago) (7 children)

Down: With the start of the school year, we got the fee details for the daycare service on ped days. It's $20 per day if the kids stay at school, and $50-55 if there's a field trip. It makes no sense at all...

Up: I transferred my TFSA from Questrade to Wealthsimple where I already had another TFSA. It took just a week, was super efficient, and they've already reimbursed the transfer fees. Plus, you can directly track the transfer progress in the app. Now, all that's left is to transfer the RESP to NBDB once they receive this year's IQEE contribution (QC's provincial grant) so I can fully leave Questrade.

[–] [email protected] 2 points 1 year ago (6 children)

Is there a reason you are leaving Questrade for Wealthsimple? I'm with Wealthsimple but was looking at opening a RRSP with Questrade, to take advantage of hold $US funds without transfer fees al the time.

[–] [email protected] 2 points 1 year ago (5 children)

To be completely honest, I'm tired of their support. I've had over 100 interactions with Questrade's support regarding the QESI (the Quebec grant for the RESP). They've made blatant mistakes, stated easily verifiable untruths, made promises they didn't keep, and so on. I even had to take them to the OBSI to get compensation, and even then, the issue still isn't resolved after 4 years.

Nowadays, there are much better alternatives like NBDB or DISNAT, which offer free buying and selling for US and CA stocks and ETF: no ECN fees when buying and no fees at all when selling. This is a better deal than what Questrade offers.

[–] [email protected] 2 points 1 year ago

That's great to know. I'll look into alternatives.

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