this post was submitted on 15 Sep 2023
9 points (100.0% liked)
Personal Finance Canada
1196 readers
1 users here now
Come and discuss anything related to personal finance, directly or indirectly, with other Canadians!
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
To be completely honest, I'm tired of their support. I've had over 100 interactions with Questrade's support regarding the QESI (the Quebec grant for the RESP). They've made blatant mistakes, stated easily verifiable untruths, made promises they didn't keep, and so on. I even had to take them to the OBSI to get compensation, and even then, the issue still isn't resolved after 4 years.
Nowadays, there are much better alternatives like NBDB or DISNAT, which offer free buying and selling for US and CA stocks and ETF: no ECN fees when buying and no fees at all when selling. This is a better deal than what Questrade offers.
That's great to know. I'll look into alternatives.
The integration with Passiv is Questrade's biggest selling point to me. You can set target portfolios and it automates purchases and rebalancing.
Passiv also supports a few other brokerages, including my personal favourite, IBKR. But I admit I don't really like the idea of having such a service to automate my investing: I have a spreadsheet that does all the pruchasing/rebalancing math for me, so I only have to follow what is says.
The math is easy but I personally have no idea how to set up an API that supports 1 click purchasing.
I wasn't aware that the purchasing feature was available for any other brokerages. I'll have to see who they've added support for.
Oh, I didn't create my own one-click purchasing solution, but I only trade once a month. So, it takes me less than 15 minutes each month, and I feel more in control, which I prefer. While I love technology, I always wonder what would happen if there were a bug and Passiv transmitted an incorrect order.