Does Valve honor warranty after SSD upgrade? (lemmy.ml)

submitted 1 year ago by [email protected] to c/[email protected]

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I swapped my 64GB out for a 1TB immediately after opening mine. Everything works....except the left shoulder button. It often doesn't click when pressed and even when it does register in game as a button press, its very smushy feeling. A quick search online suggests its a very common problem.

I just bought it during the recent Summer sale so it's still very new. Given that the issue isn't related to the SSD swap, would they still honor warranty and take care of the problem? I would swap the 64GB back in before sending it in, of course. Or am I just better off buying the part and following iFixit's tutorial?

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[-] [email protected] 6 points 1 year ago

Legally and practically are very different things. Is it a big company? They can and do absolutely get away with voiding your warranty like that because almost no one can afford to sue them, and if they can afford it, they're probably just going to buy a replacement.

[-] [email protected] 5 points 1 year ago

It sounds like Valve will be pretty cool about it though. As long as you didn't trash your Deck or something.

this post was submitted on 30 Aug 2023

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