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Firms urged to stop 'text pests' hassling customers for dates (www.bbc.co.uk)

submitted 1 year ago by [email protected] to c/[email protected]

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I'm glad to see more action is being taken on this.

Over a decade ago, I worked in a shop that involved handling phone numbers, and at the time there were constant stories of co-workers starting relationships by initiating a conversation as a "customer satisfaction follow up" to their experience that day.
Keeping those people in line was a tale of someone getting decked by a customer's father after doing this.

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[–] [email protected] 3 points 1 year ago

This is the best summary I could come up with:

Nearly a third of young people have had unwanted propositions from "text pest" staff at firms that have their personal details, the UK's data watchdog says.

Emily Keaney, the deputy commissioner of the ICO, said that her office was prompted to commission the study by a BBC Radio 5 Live report in May by two members of staff who were victims and told the station she was "struck" by what was found.

"The number of people that this is happened to is really concerning," she told 5 Live, adding that she had launched a call for evidence from other victims to fully gauge the extent of the problem.

"People have the right to order a pizza, or give their email for a receipt, or have shopping delivered, without then being asked for sex or a date a while later," said Ms Keaney said in an earlier statement.

"If you are running a customer-facing business, you have a responsibility to protect the data of your customers, including from your employees misusing it," Ms Keaney added.

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The original article contains 665 words, the summary contains 210 words. Saved 68%. I'm a bot and I'm open source!