this post was submitted on 18 Jan 2025
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[–] [email protected] 23 points 1 day ago (2 children)

I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.

[–] [email protected] 13 points 1 day ago (1 children)

If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I'm not touching self checkout. Going through a cashier's line is fine, and walking away from my cart and never coming back is fine if that's not an option.

[–] [email protected] 6 points 1 day ago (1 children)

I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It's just sensory overload and I don't need that in my life.

[–] [email protected] 3 points 22 hours ago

Holy shit I hate that so bad.

[–] [email protected] 6 points 1 day ago (1 children)

I don't have any krogers just their rebrands. I only shop the ads (when it's actually a good deal) and do drive through pick up.

Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.

Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.

[–] [email protected] 7 points 1 day ago* (last edited 1 day ago)

Please let us go back to that.

Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.