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Salesforce invites a horse into the hospital (sfstandard.com)

submitted 2 months ago* (last edited 2 months ago) by [email protected] to c/[email protected]

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John Mulaney gets paid by prompt fondlers to tell jokes at a party. He spends 45 minutes telling them that they are idiots, which is nice.

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[–] [email protected] 18 points 2 months ago

The industry called it “field engineering” previously, and “customer support” prior to that; renames happened every time the execs heard how this portion of their business is only a cost center and can easily be done by chat bots (to which the customer success people would say, good luck with that).