this post was submitted on 19 Sep 2024
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Why did UI's turn from practical to form over function?

E.g. Office 2003 vs Microsoft 365

Office 2003

It's easy to remember where everything is with a toolbar and menu bar, which allows access to any option in one click and hold move.

Microsoft 365

Seriously? Big ribbon and massive padding wasting space, as well as the ribbon being clunky to use.

Why did this happen?

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[–] [email protected] 1 points 1 month ago* (last edited 1 month ago) (3 children)

Flat design may be less distracting to you but that also means it's less clear, because there are fewer obvious demarcation.

I despise flat design, it's downright awful design, and done for looks rather than functionality.

Even saying it's "less distractive" supports this.

Microsoft also did this to obfuscate features, which is pretty apparent when you consider new users used to "discover" features via the menu system. I supported Office for MS in the early days, and this was a huge thing at the time. It was discussed heavily when training on new versions.

[–] [email protected] 36 points 1 month ago* (last edited 1 month ago) (1 children)

Flat design may be less distracting to you but that also means it's less clear, because there are fewer obvious demarcation.

I despise flat design, it's downright awful design, and done for looks rather than functionality.

to you

Flat design dominates for a reason—the less visually busy something is, the easier it is for users to wrap their heads around it. This gets proven again and again in user studies, the more busy and dense you make things, the more users miss stuff and get lost.

People's opinions on the ribbon specifically are obviously all subjective, but I would say the less distracting design would be the one done less for looks, rather it's a pretty utilitarian design if you pick it apart. This is an interface for productivity tools, and as such the interface should get out of your way until you need it—the ribbon just does that better IMO.

Microsoft also did this to obfuscate features, which is pretty apparent when you consider new users used to "discover" features via the menu system. I supported Office for MS in the early days, and this was a huge thing at the time. It was discussed heavily when training on new versions.

Why on earth would Microsoft want to obfuscate features? There's no way that motivation would ever make sense.

IIRC one of the main reasons Microsoft introduced the ribbon was that grouping functionality contextually helped users discover features, because people kept requesting features that already existed, but they just couldn't find. I remember there being a blog on the Microsoft developer site about the making of it that went into this.

[–] [email protected] 2 points 1 month ago (1 children)

All that usability testing that Microsoft did is a big part of the problem. Instead of the functionality of functionality being organized under menus by function ….

They made “typical” functions more accessible to “typical” users, but I’m not typical; most people don’t match that average profile. Anyone who uses Office at all frequently are not average users. Anyone who frequently needs a particular functionality are not average users

[–] [email protected] 2 points 1 month ago* (last edited 1 month ago) (1 children)

Instead of being organized under menus by name, it's now organized under ribbon tabs by icon, visual grouping, and sometimes also name. It's no less organized lol

[–] [email protected] 2 points 1 month ago (1 children)

Granted the icons are getting better over time, but all too often I’m still looking for the name to figure out what that mysterious icon is. Now I need to adjust the screen size so more names appear so I can figure out what to click. Wouldn’t it be nice if the names were all visible at a click, organized hierarchically?

[–] [email protected] 3 points 1 month ago

Why wait for a click? Each ribbon tab has submenus with their contents already visible (no necessary click --> hover/click --> hover in submenu without letting your mouse leave for even 1 pixel) and the state of each option represented in whatever way is most convenient (button, toggle, dropdown, etc.). A menu doesn't show all options in one category at once, doesn't fully show their state, and closes itself every time you mess up a mouse movement if it's programmed badly. The lack of names can be bad, but the learning curve for identifying options (hovering and seeing the name) isn't worse than it is for finding options in a menu (searching every menu until you find the right option).

[–] [email protected] 11 points 1 month ago (1 children)

How many UI/UX usability studies have you done yourself. Links to results.

[–] [email protected] 3 points 1 month ago

Microsoft also did this to obfuscate features

lol