this post was submitted on 19 Jul 2024
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The Federal Communications Commission wants to standardize the amount of time consumers have to wait to unlock their cell phones to be able to switch carriers.The agency voted unanimously on Thursday to issue a notice of proposed rulemaking to make mobile service providers unlock customers’ phones within 60 days of activation.
Waiting periods and unlocking requirements vary between carriers, which the FCC said in a press release creates confusion for customers.
This is part of Chair Jessica Rosenworcel’s efforts to close the digital divide by expanding the E-Rate program, which gives schools and libraries discounts on internet and telecommunications services.
The agency also approved rules to slash the cost of jail calls and prohibit certain fees that drive up prices for incarcerated people seeking to contact their loved ones.
It also sets video call rate caps ranging from 11 to 25 cents depending on the type or size of the jail or prison.
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