@[email protected] so much this. From experience, I would like to emphasise that "stakeholder personnel" should include all levels.
If operational and tactical levels are involved, prepared and tested, but those calling the shots are not, they will make the wrong decisions based on a lack of understanding of, and experience with, the nature and impact of incidents, and subvert instead of support the careful planning.
I would say the same caveats regarding consultants apply here.
@[email protected] so much this. From experience, I would like to emphasise that "stakeholder personnel" should include all levels.
If operational and tactical levels are involved, prepared and tested, but those calling the shots are not, they will make the wrong decisions based on a lack of understanding of, and experience with, the nature and impact of incidents, and subvert instead of support the careful planning.
I would say the same caveats regarding consultants apply here.