I'm trying to convert DVD-Rs into a digital format using WinX DVD Ripper Platinum, but I'm encountering issues. The program isn't ripping the entire disc, and I receive an "Error 1" code prompting me to contact support, even when running in Safe Mode. Additionally, when I do manage to rip the content, the resulting video lengths vary, sometimes being only 3 minutes or 10 minutes long for the video i just ripped.I've tried using the 'Copy Full Title' mode and saving it as an .mpg file before converting it to MP4, which works occasionally. I've also tested different DVD drives without any improvement. What could be causing these problems, and what should I do? The disc's aren't damaged or anything. At least I think so. There's no indication of scratches or anything.
Other notes: program crashes occasionally ,
I have the most up to date software, the DVD-rs are home videos if that helps