We checked in three duffels bags and one car seat at SFO on 12/22. We had a 4.5 hour layover in LAX, then a flight to Madrid landing 12/23. One bag came out of the carousel but the remaining two duffels and car seat didn't make it. We filed a PIR at the airport but it's now been over 3 days with no online update. We called Iberia today and were told the bags were still showing to be at LAX. They were supposed to be put on the next outbound flight to MAD, which was 12/25.
The first flight from SFO-LAX was operated by American Airlines, and the second flight from LAX-MAD was Iberia. AA had their systems down on 12/24, and then with Christmas yesterday, we figured there would be little movement. However, having zero updates is frustrating and starting to get anxious they'll never arrive.
Curious if anyone reading this was on our flight too as there were many passengers in the same situation filing PIRs, and if so, have you gotten your bags yet?
Any advice on what we can do to expedite getting our bags back?