This is an automated archive made by the Lemmit Bot.
The original was posted on /r/sysadmin by /u/throwaway-4016 on 2023-10-07 16:50:26.
Hey yall, so I quit my helpdesk position and got a job as a system administrator in the internal IT department of an MSP, and was told that I will mostly be responsible for the hardware of the employees and with the IT asset management. I was happy hearing that since I was getting kinda sick of costumer service (was working retail and IT support years ago) but I recently was told by my mentor that I will most likely be working 50/50 internal IT stuff / dealing with clients. My other colleague in the internal IT also do client tickets / support the line while dealing with internal stuff.
Im not against it, I think its more experience for me but I was just wondering how common it is? Like theres also a bunch of colleges who basically manage internal IT while working as consultants for clients.