There's a post on Reddit that confirms the outage. The major problem here is their status page that says everything is fine after about an hour and a half of outage.
this post was submitted on 17 Dec 2024
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Are there statues manually set? Or just broken?
Yes
Glad to know I'm not alone. Also, Proton's offering to be a replacement to the big wigs - as it turns out even the little people need their emails and calendar. I was kind of scrambling to think of what I could do as a work around and pretty much settled on I've got nothing.
~~Their systems currently report that everything's fine, which - to be fair - could be a misreporting and change at any moment~~
~~Anecdotally all their landing sites load fine for me~~
~~Tackling it from the other side: could it be a problem with your DNS?~~
~~Did you try with another network? Like wifi or mobile data~~
~~EDIT: Formatting~~
EDIT: Tried again and now the email service seems to not be loading
EDIT 2: It is being reported on other sites too, but currently there's nothing official I could find, not even on their Mastodon or Twitter various accounts
EDIT 3: On reddit the volunteer mod alex_herrero wrote an hour ago that "The team is aware and [the] status page will be updated shortly".
It's pretty unacceptable its been down for several hours and their status page says all is good. I get shit happens, but the lack of transparency is making me reconsider paying for service next year.
Same here... I'm a paying user for over 8 yrs now. This is unacceptable
Not the outage... Shit happens. I'm not happy with the lack of communication and transparency.
What are our other options for email outside of the big tech corps?
ProtonPass is also affected.
Trying to login to mail with desktop Firefox through a ProtonVPN server.
I'm experiencing this too. Desktop mail + from browser.
Proton mail and wallet are working for me.
Same here for email.
Back up here. Ohio, USA
It is down here, on the laptop. It is working on my android phone though.
I'm also having issues, today with proton VPN I've been having major delays, I tried hotspotting from my phone and three other WiFi connections and it wasn't until about 20 minutes of trying, changing servers, that I finally got a slow connection. Also my phone internet seemed to be crawling.
Down for me as well 😢 , looks like it loads sometimes but all actions result in errors
You didn't pay enough money ;P haha
I works for me
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It's coming in and out, intermittently.