The original post: /r/datahoarder by /u/renaudg on 2024-12-02 18:37:05.
Hi,
I have a QNAP NAS with 3x WD100EZAZ 10TB drives shucked from their WD MyBook enclosure (WDBBGB0100HBK-NA).
I've just purchased a 14TB WD140EDGZ-11B2DA2 drive from eBay to use in the empty MyBook enclosure as a backup disk.
I connected the drive to the enclosure's USB-SATA board, formatted it ok on my Mac. SMART didn't work though (smartctl says "Operation not supported"), so I moved the drive into my QNAP NAS.
Recognized ok in the NAS, happy with SMART results, ran a SMART quick test. I was curious about the SED erase feature, so I went to try that but cancelled when I didn't know where to find the PSID.
Moved the drive back to the MyBook enclosure, started putting everything back together and .... the drive is no longer seen by the computer. It powers up fine, makes a few startup noises and then ... one click every 5 seconds, until it goes to sleep after a few minutes.
Moved it back again into the NAS, everything looks fine. SED says "Uninitialized", which apparently means it's disabled. I tried SED erase again, this time having figured out that the PSID is the 4 rows of 8 characters near the QR code : incorrect ! Tried 3 times, stopped there as I wouldn't want to lock the drive.
I'm stumped. Should the MyBook SATA/USB board that came with a 10TB drive also support the 14TB model or are they locked somehow ?
I don't have another HDD to try the enclosure with. I'm trying a SATA SSD right now and it doesn't see it either. The SSD works with an old USB-SATA adapter I have lying around + an ATX PSU. With the same setup, the 14TB HDD still doesn't show up though and still click every 5 seconds.
Any ideas ?
Seller mentioned he did have to replace the power connector on the PCB but says it isn't a full PCB swap. He offered a return it but this was a very low hours drive and I'd like to make it work if possible and save us the hassle.