travel

The original post: /r/travel by /u/MadamMiko on 2024-11-13 04:25:48.

I’ve seen similar posts but I’m at a loss. We rented a car during a trip to Italy September 2023. We returned the vehicle and that was that. Out of nowhere I receive this collections mail from a US based company with a photocopy of an original letter I never received from the Italian rental company saying I entered some forbidden or unauthorized location and so I owed ~100 euros.

Because I never received the said letter and time passed, it somehow went up by 5x, got acquired by this collection agency and now I’m getting harassed. I got on the phone with the agency and asked about proof / evidence was told by some overseas phone person I’d be emailed and never received anything. I continue to receive emails from this agency now saying I have all the proof (i don’t).

I’m at a total loss. $500 is no small change. I don’t even know what my legal rights are or how I make this go away. I’m super nervous this is going to hit my credit score somehow. FWIW the name they keep writing to me doesn’t match my passport / drivers license because of mix up of maiden name and middle name combo. But still.

What would you do?