The original post: /r/usenet by /u/darfr_ on 2024-11-09 22:38:38.
I wanted to try and use Eweka's current deal of 15 months for 2.50€ per month to add time to my existing subscription. This seemed to be possible: After I entered my account's e-mail address on the deal form, it recognized the known address and offered a new link to "take advantage of the deal". On the new site I got a checkout form for 37.50€ for 15 months using my existing payment method. So everything looked fine to me.
After I accepted this, I checked my payment provider but there was 59.88€ deducted instead of 37.50€. I then checked my Eweka account and saw that time was added to my subscription, but only 12 months instead of 15. This appears to be the old/standard terms for my current subscription which was 4.99€ for 12 months. Obviously, this is not what I wanted and this was never indicated to me during the checkout process.
I wrote to their support and am now waiting for a response. If anything noteworthy happens, I will update here.
Please be advised: If you try to use the current Eweka deal with an existing account and subscription, it seems to me at this time that it may not work as intended and you may get charged at different terms than you intended.
Edit 1: Oh cool, this thread got unlocked. It was locked and hidden shortly after I originally created it. Then I will keep updating. Eweka support replied that they forwarded the case to their billing specialist and I'm to get an update within a few business days.