The original post: /r/cybersecurity by /u/Wise-Hat9376 on 2024-11-04 21:59:42.
Hey heroes! My wife nearly fell victim to a phishing scam. She texted her username after they pressured her, trying to get her password too. She came to me as I was clocking out from my job as a CIRT Analyst. I have to say, I love this field! She muted the guy on the call and asked if it was legit. First thing I asked was if he had an Indian accent—no offense, just part of my process of elimination. She said yes, so I got on the phone. The caller ID was spoofed, and the guy sounded somewhat professional. Right away, I told him that USAA wouldn’t ask for both username and password. He quickly said he felt uncomfortable talking to me and asked to speak to my wife again. I laughed, told him to stop scamming, and as I hung up, he yelled something profane—sealed the deal right there.
We reported the attempt to USAA, changed her username and password, and they’ll be monitoring her account. Honestly, if I didn’t work in cybersecurity, we might have fallen for it—especially with a spoofed customer service number. Stay alert, everyone! Scammers are targeting hard-earned money, especially during the holidays. Spread the word!”
USAA: Have you attempted a transaction in the amount of $328.59 at a Walmart Supercenter Fayetteville, AR? Please reply Y for Yes and N for NO. Msg & Data rates may apply.
NO
USAA Bank: Please confirm the most recent Username. USAA Bank will NEVER ask you to share over the phone. Msg & Data rates may apply.
USAA Bank: Please confirm the most recent Username. USAA Bank will NEVER ask you to share over the phone. Msg & Data rates may apply.
USAA Bank: Please confirm the most recent Password. USAA Bank will NEVER ask you to share over the phone. Msg & Data rates may apply.