this post was submitted on 25 Sep 2023
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[–] [email protected] 3 points 1 year ago (7 children)

I hate self check out and what it's become.

It should be the '10 items or fewer' line. Not, a full cart. If you can't carry the items in a basket, you need to go in a regular line.

My local grocery store has like 9 self check outs, with 1 person sometimes staffed to fix them when they fail (not if, when) and they have 1 regular lane open. And everything ends up with a long line and it's infuriating. Oh and the manger standing in the back 'monitoring things' acting like they're doing anything, but isn't doing the right thing and opening up a new lane.

Also, far too many people are over leaving into 'im an introvert' and playing it up to poorly written teen sitcom levels.

[–] [email protected] 3 points 1 year ago (1 children)

I'm not sure I agree. Why does it matter if it is 10 items or 30? I do the same work as a cashier, albeit understandably at a slower pace.

Sounds like the issue for you is that the self checkouts keep failing for random reasons and stalling the lines - in which case you're trying to minimize the symptom instead of demanding them to make the self checkouts work and have the monitoring person be properly trained to handle issues if they do arise.

Where I live they are usually working fine and the line is a few people at best, even if they have a ton of items to scan.

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[–] [email protected] 3 points 1 year ago

"You could of saved $3.27 if your subscribed to BagBois™ last month"

[–] [email protected] 3 points 1 year ago (1 children)

i went to target the other day and they had it designed so the self checkout line emptied into 5 self checkouts and 1 normal register. i was in a bad mood and had headphones on and the lady kept trying to wave me over. was praying someone would finish up but no of course not

i happened to be buying a record so she said somewhat brashly 'you and your music huh'

look lady i don't even wanna be here

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[–] [email protected] 3 points 1 year ago (2 children)

I would love to use self checkouts more often, and need to interact with people less, but the frustration of trying to get those fucking grocery bags open is more traumatic than just going to a cashier.

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[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

I had the anti-self-checkout mentality for a bit, because I didn't want to see cashiers losing their jobs. One day at Target I was waiting in line at the human checkout, and the cashier started yelling at everyone in line that there were multiple self-checkout machines open. It sounded like she hated our guts.

Fine! I'll use the damn machines. Haven't bothered cashiers since then if I have other options.

edit: to be clear, I'm not blaming all cashiers for her attitude, I just want to do the right thing without being a pain in anyone's ass and I've learned that sometimes that means using self-checkout

[–] [email protected] 2 points 1 year ago

I NEED self checkout. I can't go shopping unless it's in a small local store or there's a self checkout. My anxiety goes through the roof if I can't use one, so the only problem is people using self checkout with a full cart

[–] [email protected] 2 points 1 year ago (4 children)

I'm an introvert who detests self-checkout. Why do extra work for free? It's not like you have to interact with the cashier in any meaningful way.

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[–] [email protected] 2 points 1 year ago

In my local supermarket i can scan the stuff on my phone and then pay from my phone. I usually use the checkout, but when i just need 2 items and theres a lot of people in line.. i mean here the advabtage is absolutely no line at all.

Whats the benefit of the self checkout?

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