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@BrundleFly2077 @kobo uh oh. I can report the same thing too. Kobo Elipsa, never had issues till today (last sync was maybe a week ago).
Just signed out of Pocket before reading this and it's still in the process of "Removing Pocket content. This will take a minute."
Regret doing that now; at least I could've read whatever *was* synced 😣️
@BrundleFly2077 @kobo tried logging in again and I get a screen saying "Error. An error occurred while processing your request." Followed by "Unauthorized"
I'm not sure if it's a Kobo problem or something on @mozilla's end? 🤔️
Bizarre. Thanks for checking. I’m not getting that error message, but the fact that we’re both affected at least implies (I hope) that it’s a wider issue and might be in the process of getting addressed.
🫡
@BrundleFly2077 I hope so, because Mozilla and Kobo have almost dropped the ball on us Pocket-on-Kobo users in the past. It's late here now, but if this isn't fixed by Monday I'll try complaining to some official channels 🤨️
High five. I’ll do the same.
Yeah. I wasn’t aware of the previous nonsense until I started searching for fixes to this nonsense.
@BrundleFly2077 okay, so one step ahead. I had my account on sideload mode to start with. After signing into my Kobo account again, I was able to sign in to Pocket as well.
But I'm still having sync issues; it's back to the same "Sync failed" followed by "Something went wrong and we couldn't completely sync your eReader. Please try again" while my Pocket list remains empty 🙁
I wrote to Mozilla about it and linked to this thread (hi, Mozilla 👋) so let's see what happens. I'm thinking of writing to Kobo too
Thanks for the update. I’ll chime in here if anything changes on my end.
@BrundleFly2077 went through their bot and then a human who advised me to do a (non-destructive) "Repair account" thing from settings, but that didn't help. They also said they're aware of the issue and will update me once it's fixed (but also to provide a reference number for the chat, so does that mean I have to check manually?).
Anyway yeah keep me updated!
@BrundleFly2077 hey! My Kobo synced today, and I later got an email from them saying they've fixed whatever the problem was! Check if it's working for you?
Now to go and re-enable sideload mode, I guess...😑️
Hey! I somehow missed the notification for this. I just checked and mine synced up again without arguments.
Thanks for your help on this one.
@BrundleFly2077 side note, it's annoying that I have to sign in to Kobo just to sign in to Pocket. That's a bug too that shouldn't have been there either 🙄